Internal Communications Manager
Company: Scratch Services, LLC
Location: San Francisco
Posted on: June 25, 2022
Job Description:
As our Internal Communications Manager, you'll be responsible
for defining and executing our internal communications strategy to
ensure that our rapidly growing team is engaged, supported and
inspired by their work at Scratch and our culture. Working
alongside the Chief of Staff, you'll act as a key conduit between
leadership and the organization, keeping our team informed of
leadership updates and priorities. You'll also own and develop
content for company-wide events such as our State of the Union
addresses, Happy Hours and Q&A sessions. Your work will
directly impact and define what it means for both our current and
prospective employees to work at Scratch and will be pivotal in
driving the continued growth and success of Scratch and our team.
In this role, you will:
- Develop and execute an internal communications strategy that
connects every employee to Scratch's mission, values, objectives
and strategy and ensures employees feel engaged, supported and
inspired by their work at Scratch and our culture
- Create and manage our internal communications processes and
calendar to deliver important communications across the team,
between teams and from leadership, and ensure our employees know
where to go for the information they need -
- Manage, develop content for and promote company-wide events
(including State of the Union addresses, Happy Hours, Q&A
sessions)
- Work with the Chief of Staff to connect the Scratch Leadership
Team to the organization and keep our employees informed of
leadership updates and priorities
- Build our internal and external brand and define what it means
to work at Scratch for both our employees and prospective employees
so that we can continue to recruit amazing talent We'd love to hear
from you if you have:
- 5+ years of internal comms, general comms or employer brand
experience (start-up experience and fin-tech experience is highly
desirable)
- Exceptional verbal and written skills, with the ability to
distil complex topics into content that is not only easily
understood but also motivating and interesting for our employees
and contains a "voice" that is consistent with our culture and
values
- Ability to listen and collaborate effectively across teams
- Self-direction, take initiative and are proactive with
excellent time management and prioritization skills
- Strong organizational, analytical, and problem solving
skills
- A curious and enthusiastic can-do attitude, with exceptional
attention to detail
- Excitement about being part of a mission-driven organization in
a fast-moving and highly collaborative work environment About
Scratch Scratch's mission is to build a repayment platform to
change the way consumers experience debt. Most of us take on debt
to help us get ahead, or in many cases, to not fall behind. But for
most of us-despite its necessity-once we have debt, it doesn't play
a healthy role in our lives. It can be hard to understand,
difficult to manage, and unaccommodating to changes in our lives. -
This is why we started Scratch. We wanted to reinvent the loan
servicing industry, well-from scratch. We wanted to create a world
where debt plays a healthier and less taxing role in more people's
lives. By bringing world-class product and technical thinking to a
multi-trillion industry that hasn't seen innovation in well over
two decades, Scratch's platform empowers borrowers to have greater
control, visibility and flexibility over their financial health,
removing the traditional loan servicer from the equation altogether
and bringing borrowers closer to their lenders. Our team is rapidly
growing and comes from diverse backgrounds including Dropbox,
Pinterest, Prosper, Bloomberg and Ripple. Our office is based in
San Francisco. With a rapidly growing community of lenders and
borrowers, we think it's time the world knows there's a better way
to pay back their loans. We'd love for you to join in our mission
and help play a role in changing the way we experience debt for the
better! Benefits we Provide: Health insurance: We cover 99% of your
healthcare premiums and 70% of your dependent's premiums and offer
competitive medical, dental, and vision insurance plans. Learning
and development stipend: We offer a $1,500 per year stipend for
your personal career development! Wellness benefit: We're proud to
provide employees a $100/month pre-tax credit towards any gym or
fitness program. Catered lunches and snacks: We have high-quality
catered lunches every day and well-stocked kitchens. Cell phone
reimbursement: We reimburse you $50 per month towards your cell
phone bill. Generous PTO (including your birthday!), sick leave,
and parental leave 401k program: We offer a 401k program! -
Additional benefits: We offer each employee the opportunity to
enroll in pre-tax benefits, such as commuter benefits and an FSA
account.
Keywords: Scratch Services, LLC, San Francisco , Internal Communications Manager, Executive , San Francisco, California
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