TAY Services Case Manager (Mercy Housing)

Company: First Place for Youth
Location: San Francisco
Posted on: February 17, 2026

Job Description:

Job Description Job Description First Place For Youth-Join Our Team Video! Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact on the lives of foster youth. Become an integral part of their transformative journey and join the First Place for Youth team. About First Place for Youth We’re a leading non-profit organization dedicated to supporting foster youth in their transition to adulthood, with a focus on education, employment, and housing. We believe that all young people deserve the opportunity to thrive and lead successful, independent lives. Our comprehensive programs empower foster youth to overcome the unique challenges they face and build the skills, confidence, and connections they need to succeed. Why Work at First Place For Youth : Meaningful Impact : Help to transform the lives of foster youth on the cusp of adulthood. Your role will support them in their journey to conquer challenges, achieve independence, and fulfill their aspirations. Innovative Approach: We thrive on innovation, pushing the boundaries of foster care support. Your voice here matters, and you’ll contribute to programs that redefine the futures of these young lives. Collaborative and Supportive Environment: Embrace a dynamic and supportive workplace, where every team member is valued. Together, we're a force dedicated to uplifting youth. Expect professional growth, fueled by teamwork and collaboration. Comprehensive Benefits: We value the well-being of our employees and offer a comprehensive benefits package. From health and wellness benefits to retirement plans, we ensure that our team members are taken care of so they can focus on their important work supporting foster youth. Culture of Diversity and Inclusion: We celebrate diversity in every form. At First Place for Youth, inclusivity reigns, creating a workplace where all voices are heard, respected, and empowered. POSITION SUMMARY: The TAY Case Manager provides intensive onsite and community-based case management for individuals whom faced homelessness as Transition Age Youth (TAY) and now live at our affordable housing locations. Through comprehensive case management, the TAY Case Manager helps clients to identify and attain goals in the areas of self-sufficiency, independent living, health and wellness, relationships, employment and education, and personal advocacy. The TAY Case Manager also provides on-site, drop in resource and referral support for residents as needed and coordinates community building activities and workshops that promote independent living skills. This position works closely with Affordable Housing partners to ensure housing stability. This is fully on-site position requiring onsite work in San Francisco, This is fully on-site position requiring onsite work in San Francisco, five days per week-Monday through Friday from 9:00 a.m-5:30 p.m. Essential Duties and Responsibilities: Responsible for providing Case-management and skills development to participants in program Conduct monthly meetings with participants assigned to caseload to help participants identify and accomplish short and long-term goals Create and deliver impactful service plans for participants that focus on achieving outcomes in the areas of wellness, budgeting, long-term housing, education, employment, parenting, relationships and overall health Coordinate with referral agencies, identify community resources, track participants’ progress, and develop creative ways for participants to practice and strengthen their independent living skills Prepare clients to maintain housing after program exit or help them to identify alternative housing options if necessary Support participants to develop and practice social emotional learning skills that promote conflict resolution and decision making Assess educational status and interest of participants and support their educational goals Work collaboratively with Education and Employment Specialist and participants to improve resumes and cover letters, submit job applications, prepare for interviews and secure full and part-time employment Coach participants on handling work-related issues, promote self-advocacy and increase success in job retention Form partnerships with community agencies that can help link participants with community connections, building networks, wellness and employment opportunities Create new linkages with community-based organizations, on-site resources and housing stability support through the case management process to help build participant transition to independent living. Help participants move into supported housing. This includes helping participants secure and transport furniture, shop for home necessities, and locate resources in their new community Ensure that apartments meet cleanliness standards by conducting monthly apartment inspections Display and disseminate community resources relevant to residents and provide resource, referral and eviction prevention support to participants as needed Client meetings scheduled as needed to ensure successful transition to independent living Support property management to address serious housing concerns related to participants Guide tours for funders and community providers to demonstrate how First Place for Youth partnerships with Affordable Housing agencies provide TAY with a stable and affordable housing solution Coordinate community events and workshops to assist participants with independent living skills Actively participate in weekly coordination meetings with property management staff and agency partners Documentation/Administrative Duties Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with TAY Program Manager Maintain files for caseload and update monthly paperwork Ensure proper and timely documentation of services including written case notes Work collaboratively with colleagues across the organization and within respective department Other duties as assigned Qualification and Requirements: BA Social Welfare, Psychology, or equivalent required At least three years’ experience working with homeless, at-risk, transition age (18–24-year-old) or foster youth populations with complex presentations including presentations of chronic trauma. A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging. Must be comfortable working in community settings. Experience working with participants who have mental health and substance abuse issues Experience in creating and delivering impactful service plans for participants Experience in youth development model, asset-based relationship building, and experience in motivating youth, Strong clinical skills, and/or a desire to learn more about the effects of the child welfare system on the lives of youth and young adults Must be able to pass a Community Care Licensing background check Availability for occasional evening and weekend work and some travel as needed. BENEFITS: 15 days of vacation time in the first year 12 days of sick time 2 floating holidays 15 paid holidays Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans Principal dental and vision coverage Healthcare and Dependent care FSA plans Principal basic life and voluntary life insurance coverage Employee Assistance Program 401(k) retirement savings plan Paid sabbatical Paid maternity and paternity leave Bachelor's Degree Pay Range: 29.62 -32.66/Hourly Master's Degree Pay Range: 33.00 - 35.09/Hourly *We do not offer relocation assistance Local candidates preferred *Pay will be determined based on Education and Experience. If you are passionate about making a difference in the lives of transition age foster youth and want to join a dynamic and impactful organization, we invite you to apply. Together, let's empower transition age foster youth to achieve their dreams and build a brighter future. To learn more about First Place For Youth and view our current job openings, please visit our website at www.firstplaceforyouth.org/careers. We are unable to sponsor work visas now or in the future. First Place will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act, the San Francisco Fair Chance Ordinance, and applicable law. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. Find out more about the Fair Chance Act by visiting the California Civil Rights Department Fair Chance Act webpage or reviewing this guidance provide by the City of San Francisco. For additional information regarding your rights, please also review the Summary of Your Rights Under the FCRA.

Keywords: First Place for Youth, San Francisco , TAY Services Case Manager (Mercy Housing), Social Services , San Francisco, California