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Dell CSG Sales Engineer

Company: Dell
Location: San Francisco
Posted on: September 15, 2019

Job Description:

Systems Engineer
Competitive salary

San Francisco, Ca


Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can t wait for you to discover this for yourself as an Outside Sales Engineer on our Client Solutions Group team in San Francisco, California area.

Our field sales professionals rely on proactive technical support during the sales process and our expert Systems Engineering team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.
Key Responsibilities

  • Provides leadership to ensure that the Dell solutions are comprehensive, achieve customer expectations and meet customer business needs
  • Builds trust with customers and owns technical side of customer relationships. This role is a senior technical role responsible for removing technical barriers, architecting solutions for customers and acting as a liaison between the customer and Dell's engineering and technical support groups
  • Focused on providing technical expertise and delivering a positive customer experience according to Dell standards
  • Candidate must have well developed business acumen, possess good organizational and long-range planning skills and exceptional presentation, verbal and written communications skills
  • Must be able to understand, position and explain related technical topics
  • Strong knowledge of Dell segment sales procedures, Dell products, and any potential applications
  • Support onboarding of customers with an emphasis in Client (end-user devices) but ability to support Dell s entire portfolioEssential Required Skills:
    • 12+ years of related experience/Computer Science related degree is a plus
    • Supports field sales teams and large customer opportunities
    • Focuses on specific client or enterprise technologies as they relate to Dell solution offerings
    • Provides in-depth expertise for assigned technologies and associated products
    • Delivers technical presentations to customers and internal sales teams
    • Develops keen understanding of customer s needs and links then organizations products and services
    • May create detailed design and implementation specifications for complex solutions
    • May demonstrate feasibility of a technology or solution, often requiring a demo
    • Maintains up-to-date comprehensive knowledge of Dell and industry products relative to the role
    • Must have a voracious ability to learn new technologies.
      • Desirable Skills:
      • Knowledge of Windows Operating System Deployment (OSD)
      • Experience in evaluating and advising customers on building / validate driver packages for laptops/Desktops
      • Development of OSD packages required to support imaging of Windows 7 32/64 bit and Windows 10 64 bit operating systems in both SCCM 2012 and 2016
      • Understanding of the Windows 10 operating systems, including ability to diagnose, troubleshoot and resolve driver and configuration issues
      • An understanding of OSD Task Sequencing, knowledge of MDT and the ability to update and capture WIMs and build boot media
      • Qualified candidates should have knowledge in SCCM 2012/2016
      • Windows Platforms, Exchange, SMS, MOM, Virtual Server, Sharepoint
      • Experience a plus with Dell Workstations/Precision Fixed and Mobile, Rugged Laptop, Latitude and OptiPlex, Wyse Thin Clients
      • -Citrix XenApp and Xendesktop experience (CCEA a plus), VMware Horizon View experience (VCP a plus), Microsoft Server OS/RDS 2012/2016
        Benefits
        We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

        If you have the technical skills to take our sales to the next level, this is your opportunity to develop with Dell.

        Closing date:

        Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .LocationSan Francisco, CA area Associated topics: building, engineer, field service, install, laboratory, sales applications engineer, solution engineer, spinal, technical, web service

Keywords: Dell, San Francisco , Dell CSG Sales Engineer, Sales , San Francisco, California

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