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Junior Customer Service Representative

Company: Silver Lake
Location: Los Altos
Posted on: February 15, 2019

Job Description:

Junior Customer Service Representative We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.We welcome job applicants to apply from any state within the US as this is a remote position.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesQualifications:- Previous experience in customer service, sales, or other related fields- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skills Associated topics: agente de servicio al cliente, associate, customer care representative, customer service associate, customer service specialist, phone, product support, rep, system support, telephone

Keywords: Silver Lake, San Francisco , Junior Customer Service Representative, Sales , Los Altos, California

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