Location: Santa Clara
Posted on: February 15, 2019
COMCAST XFINITY SALES ASSOCIATE, TERRITORY Benefits for new hires start on Day 1. Job Summary: Responsible for the promotion and sale of Comcast products and services to include video, high-speed internet, voice and XFINITY Home. The primary focus is on increasing connect volume in assigned territories through sales to former customers to win them back. Develops a foundational knowledge of Comcast's products and services, improves sales skills, and learns how to maximize sales through effectively working assigned turf. Employees at all levels are expected to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team - make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Demonstrate a strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory. - Displays familiarity with features, benefits, product differences, pricing, and campaigns for video, high-speed internet, voice, and XFINITY Home. - Communicates and develops rapport with customers. - Evaluates individual customers' existing and potential product needs and make recommendations. Increases customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers. - Evaluates competitive offers and frames response to show the benefits of Comcast. - Possesses basic knowledge of selling techniques and turf management; shows confidence in selling ability. Creates and executes basic sales plans with minimal assistance. - Displays basic time management and organizational skills. - Meets and exceeds sales goals as established by local market. Under minimal supervision, establishes and organizes daily sales activities. - Generates business through established and approved methods of lead generation. Implements effective sales closing techniques to ensure product installation goal is achieved. - Develops and demonstrates record of success in residential canvassing sales environment with emphasis on business to consumer sales. - Displays thorough understanding of video, high-speed internet, voice services and XFINITY Home. - Possesses strong communication, organizational, people and customer service skills. - Establishes strong technical capability (computer knowledge, billing system, databases). - Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions. - Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. - Other duties and responsibilities as assigned. Job Specification: - High School Degree or Equivalent - Generally requires 0-2 years related experience. PandoLogic.Category: Sales, Keywords: Sales Representative
Keywords: Comcast, San Francisco , Sales Executive, Sales , Santa Clara, California
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