Customs Broker Coordinator

Company: Alba Wheels Up International, LLC
Location: San Francisco
Posted on: June 1, 2025

Job Description:

Alba is the Customs and Logistics Authority. The success we bring to our customers means we're looking for talented individuals to join our team.If your primary focus is on customer success, and you have experience in the customs brokerage, trade compliance, or logistics field, we want to speak with you.Review our currently available positions below to see if we have a role for you.Don't see anything just yet? Contact us and tell us a little about yourself.Let's see what might be in our plan---"Right now is the perfect time to join Alba - we're in explosive growth mode! I've found this to be an amazing organization to work in with some incredibly talented individuals to work with. We're making great waves right now!"Daniel, Marketing, 2024.Location: San Francisco, CA
Job Id:129# of Openings:65535Job DescriptionWe are seeking a skilled and detail-oriented professional to join our team. This role combines responsibilities for Customs brokerage and drawback entry processing, with a strong emphasis on providing and maintaining effective customer service, resolving shipment-related issues, and ensuring compliance with U.S. Customs and participating Government Agencies (PGAs). If you have experience in Customs brokerage, drawback processing, and enjoy working in a collaborative, fast-paced environment, we'd love to hear from you.Responsibilities

• Process Customs brokerage for air and ocean shipments, including data entry and preparation of import-related documentation for submission to U.S. Customs and PGAs.
• Classify goods using the Harmonized Tariff Schedule (HTS) across a broad range of commodities.
• Follow up on Customs matters, resolve issues, and maintain accurate documentation and records in systems like Cargowise.
• Assemble and file drawback entries with U.S. Customs, ensuring accuracy and compliance.
• Prepare and manage billing packages for customers.
• Maintain and update shared Excel and Google spreadsheets to track key data for the Customs teams.
• Provide timely responses to customer and inter-company inquiries, resolving problems efficiently.
• Save and organize electronic records of all documentation in systems such as Cargowise.
• Collaborate with management and internal personnel to meet customer requirements and maintain high service standards.Qualifications & Requirements
  • High school diploma or equivalent required; an associate degree or higher is preferred.
  • Minimum of 4 years of experience in Customs brokerage for air and ocean shipments.
  • Minimum of 2 year of data entry experience in a professional office environment.
  • Proficiency in Windows and Microsoft Office Suite (Excel expertise is essential).
  • Experience with Customs Brokerage software; experience working with Cargowise is a plus.
  • Familiarity with Google Docs is a plus.
  • Strong organizational skills and extreme attention to detail.
  • Excellent communication skills (verbal and written).
  • Must be a team player who can also work independently.
  • Ability to thrive in a busy, fast-paced environment.
  • Knowledge of the import business, Customs brokerage, and drawback processing is a plus.
  • Customs Broker's License, FTZ experience and CargoWise experience all preferred but not requiredIf you are detail-oriented, organized, and ready to make an impact in the Customs and drawback space, apply today to join our dynamic team!Alba Wheels Up is an equal opportunity employer.
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Keywords: Alba Wheels Up International, LLC, San Francisco , Customs Broker Coordinator, Sales , San Francisco, California