Director of Sales and Marketing

Company: Omni Hotels & Resorts
Location: San Francisco
Posted on: March 10, 2025

Job Description:

OverviewSan Francisco HotelAmidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants, music festivals, community fairs, and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot, and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting, and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition, and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.Job DescriptionOmni Hotels & Resorts is seeking a dynamic Sales & Marketing Leader who brings strong leadership and revenue-focused hotel experience and is interested in joining an industry-leading company. Based in San Francisco, California, you will engage in leading a team of senior sales associates responsible for account development, as well as the Catering and Convention Services disciplines. If you are goal-oriented, energetic, and have previous leadership experience, then we'd love to speak with you about joining the best hotel in San Francisco!The purpose of this position is to develop and execute strategic sales and marketing plans to generate and optimize overall revenues through marketing, sales, promotion, advertising, and public relations that will positively impact the resort resulting in a profitable return on the investment. This leader will motivate and support the sales, convention services, and catering teams to maximize revenues and margins, while maintaining positive interdepartmental communications with other disciplines throughout the property. This role contributes to the overall direction of the hotel and effectively manages all sales and marketing expenses while exceeding overall budgeted revenues and RevPAR goals.ResponsibilitiesEssential Functions:

• Manage experienced and successful sales team
• Implement and maintain Omni brand standards
• Emphasis on exceeding established group rate guidelines
• Develop, maintain, and implement strategies/action plans to generate revenues for the Hotel
• Motivate productivity of all sales staff through leadership, development, and support
• Develop, maintain, and implement creative and successful packages to fill identified need periods in all segments
• Active solicitation of key accounts to generate direct sales
• Maintain Sales Team's focus on a Proactive solicitation environment
• Assist in the achievement of overall Food and Beverage revenue
• Design and leverage all advertising and public relations opportunities
• Develop, maintain, and implement the budgeting and forecasting process
• Effectively control all marketing expenses to ensure optimum operating profit
• Ensure that all administrative procedures are in place and functioning effectively
• Ensure that all required reports are completed on a timely basis
• Promote high visibility of Hotel through active involvement in city activities, industry associations, and trade shows
• Provide proper collateral and information vehicles to keep customers informed and updated on the Hotel
• Ensure a challenging and exciting environment to encourage full career development and personal growth
• Support and promote all Corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each program
• Through the Convention Services Department, maintain product and assure the protection and cleanliness of the owner's physical assets
• Enjoy the Hospitality business, be able to effectively communicate expectations to the team while creating a challenging but fun work environment
• Always looking for ways to encourage, support, and assist the team; setting up the team for success each day to drive the greatest possible results
• Understand and contribute to overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunityBusiness Planning
  • Uses resources and data to develop strategic plans to sell segments, incorporating both customer expectations and company goals relative to revenue
  • Understands Omni Hotels & Resorts sales and business processes, supports corporate and property goals, and contributes to enhancing customer value
  • Develops and executes tactical sales processes that support the Hotel's strategic plan
  • Organizes activities and resources in a manner that maximizes productivity and efficiency
  • Focuses on personal sales efforts to achieve maximum revenue return from Key Accounts
  • Monitors achievement objectives and goals for the Hotel and takes appropriate action to correct shortfalls versus the strategic plan
  • Prepare and manage annual budgets for travel and other business expenses
  • Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiativesLeadership
    • The ability to successfully lead sales & marketing efforts to increase overall revenue
    • Seek input and opinions from all relevant parties, securing all facts prior to making decisions
    • Can accurately recognize the strengths/limitations of others
    • Accepts leadership responsibilities by modeling proper selling techniques, effective development of others, and commitment to industry and personal developmentCommunication
      • Develops effective presentations (orally and written) where ideas, opinions, recommendations, and conclusions are understood
      • Maintains communication with Key Accounts, understanding Hotel performance, customer issues, and trends
      • Clearly articulates vision, goals, initiatives, and expectations for the Hotel
      • Promotes and provides leadership in fostering property sales/national sales synergiesQualificationsBasic Skills & Requirements
        • Account Planning Skills: Identifying and understanding account potential and the ability to set mutual Omni/Customer expectations
        • Management of the customer decision and relationship process
        • Ability to communicate issues and concerns at all levels of the organization
        • Ability to direct and lead activities through internal and external resources
        • Strong interpersonal skills and the ability to work in a team-oriented environment
        • Business planning skills and budget management skills
        • Ability to scan and assess the competitive arena as it relates to region and segment to refine/improve customer value proposition
        • Creative and strategic skills
        • Ability to manage multiple priorities and reprioritize when necessary
        • Financial analysis skills: Ties strategies and planned actions to results
        • Strong statistical analysis and business case development
        • Communication skills including group presentations, written and oral
        • Team management skills including participation, engaging in difficult issues, and effectively influencing non-direct reports
        • Strong understanding and expertise in the sales & marketing processQualifications
          • Must have Director of Sales & Marketing Experience in a luxury hotel/resort
          • Must have a minimum of 3 years of senior sales and/or marketing leadership experience managing more than 10 employees
          • College degree or equivalent experience
          • Proficient in the use of Excel, Word, and access database tools.Pay Range: $153,753 - $187,568Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: and the following link is the . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .
            #J-18808-Ljbffr

Keywords: Omni Hotels & Resorts, San Francisco , Director of Sales and Marketing, Sales , San Francisco, California