Area Business Travel Sales Manager
Company: Hyatt Regency San Francisco Downtown SOMA
Location: San Francisco
Posted on: September 19, 2023
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Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com .
Location
Hyatt Regency San Francisco Downtown SOMA is an artful blend of
chic design and exemplary service. The hotel is conveniently
located in the South of Market district and is within walking
distance to premier Union Square shops and designer boutiques,
trendy SOMA dining and lounge hot spots, the Powell Street Cable
Car Terminal and Market Street Vintage Trolley Car line. Explore
the Artisan shops at the Ferry Building and experience local
favorite's in Chinatown, Fisherman's Wharf. Mission District and
North Beach. This modern, ultra-chic hotel has 681 guestrooms.
Overview
The Area Business Travel Sales Manager is responsible for
effectively soliciting and becoming familiar with all national and
local negotiated accounts in their market segments. They are also
responsible for prospecting and closing on assigned
accounts/territory to positively impact hotel revenues.
Responsibilities
- Solicit new and existing accounts to meet/exceed revenue goals
through telephone solicitation, outside sales calls, site
inspections and written communication.
- Prepare correspondence to customers, internal booking reports and
file maintenance.
- Participate in daily business review meeting, training and other
catering sales related meetings as required.
- Work with other departments within the hotel to provide quality
service to customers.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction
- Attend trade shows, community events and industry meetings as
requested.
- Develop and maintain knowledge of market trends, competition and
customers.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.
Keywords: Hyatt Regency San Francisco Downtown SOMA, San Francisco , Area Business Travel Sales Manager, Sales , San Francisco, California
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