Patron Services Representative (Part Time)
Company: San Francisco Symphony
Location: San Francisco
Posted on: May 28, 2023
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Job Description:
Job Details
Job Location
Main Location - San Francisco, CA
Position Type
Part Time
Salary Range
$29.00 - $33.19 Hourly
Job Shift
Any
Description
PATRON SERVICES REPRESENTATIVE
Patron Services Department
Marketing Division
Work Status:
Part Time Regular
Payroll Type:
Non-Exempt
Location of Job:
Davies Symphony Hall
San Francisco, CA 94102
Hourly Rate:
$29-$33.19/hr
Reports To:
Box Office Manager
Supervisory:
No
ORGANIZATIONAL PROFILE
The San Francisco Symphony is widely considered to be among the
most artistically adventurous and innovative arts institutions in
the United States, celebrated for its artistic excellence, creative
performance concepts, active touring, award-winning recordings, and
standard-setting education programs. In the 2020-21 season, the San
Francisco Symphony welcomed conductor and composer Esa-Pekka
Salonen as its twelfth Music Director and embarked on a new vision
for the present and future of the orchestral landscape. This
exciting artistic future builds on the remarkable 25-year tenure of
Michael Tilson Thomas as the San Francisco Symphony's Music
Director. Tilson Thomas continues his rich relationship with the
Symphony as its first Music Director Laureate. In their inaugural
season together, Esa-Pekka Salonen and the San Francisco Symphony
have introduced a groundbreaking artistic leadership model anchored
by eight Collaborative Partners from a variety of cultural
disciplines: Nicholas Britell, Julia Bullock, Claire Chase, Bryce
Dessner, Pekka Kuusisto, Nico Muhly, Carol Reiley, and Esperanza
Spalding. This group of visionary artists, thinkers, and doers
joins with Salonen and the San Francisco Symphony to chart a new
course of experimentation by collaborating on new ideas, breaking
conventional rules, and creating unique and powerful experiences.
The San Francisco Symphony presents more than 220 concerts and
presentations annually for an audience of nearly 450,000 in its
home of Davies Symphony Hall and through its national and
international touring. A cornerstone of the organization's mission,
the San Francisco Symphony's education programs are the most
extensive offered by any American orchestra today, providing free
comprehensive music education to every first- through fifth- grade
student in the San Francisco public schools, and serving more than
75,000 children, students, educators, and families annually. The
San Francisco Symphony's recordings have won such awards as
France's Grand Prix du Disque and Britain's Gramophone Award, as
well as 16 Grammy Awards. San Francisco Symphony radio broadcasts,
the first in the nation to feature symphonic music when they began
in 1926, today carry the Orchestra's concerts across the country.
In 2004, the SFS launched the multimedia Keeping Score on PBS-TV
and online and in 2014, the San Francisco Symphony inaugurated
SoundBox, an experimental performance venue and music series
located backstage at Davies Symphony Hall. February 2021 saw the
launch of SFSymphony+, the San Francisco Symphony's on-demand video
streaming service. For more information, visit sfsymphony.org.
VALUES STATEMENT
The San Francisco Symphony is committed to cultivating an
environment of inclusion, equity, and diversity for our staff,
musicians, patrons, and community. As leaders and innovators of our
inherited tradition of orchestral music, we acknowledge our
responsibility to identify and dismantle the oppressive barriers
that we have historically maintained. We resolve to hold ourselves
accountable, devote resources, and embrace change by centering
racial equity and listening to and learning from marginalized
voices. We recognize that this is an ongoing, sometimes
uncomfortable practice, and continue to learn and evolve. We
welcome applicants who are enthusiastic to join us on this
journey.
JOB SUMMARY
The Patron Services Representative provides the highest levels of
customer service to our patrons, takes and fulfills ticket and
subscription orders by phone, mail or in person, and supports the
operation of the Box Office through data entry, proofing, customer
contact and management, and other duties and projects as assigned
by the Box Office Manager. Hours include evenings and weekends.
RESPONSIBILITIES
QUALIFICATIONS
APPLICATION INSTRUCTIONS
To apply, please visit www.sfsymphony.org/careers. If you need
assistance or an accommodation due to a disability, please contact
us at !hr@sfsymphony.com or you may call us at 415-503-5334.
EEO STATEMENT
In alignment with the values statement above, the San Francisco
Symphony celebrates diversity and is committed to providing an
environment of mutual respect where equal employment opportunities
are available to all applicants and employees without regard to
race, color, religion, sex, pregnancy (including childbirth,
lactation and related medical conditions), national origin, age,
physical and mental disability, marital status, sexual orientation,
gender identity, gender expression, genetic information (including
characteristics and testing), military and veteran status, and any
other characteristic protected by applicable law. The San Francisco
Symphony believes that diversity and inclusion among our employees
is critical to our success, and we seek to recruit, develop and
retain the most talented people from a diverse candidate pool.
Pursuant to the San Francisco Fair Chance Ordinance, the San
Francisco Symphony will consider for employment qualified
applicants with arrest and conviction records.
Keywords: San Francisco Symphony, San Francisco , Patron Services Representative (Part Time), Sales , San Francisco, California
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