Enterprise Sales Director - California

Company: Talkdesk
Location: San Francisco
Posted on: June 25, 2022

Job Description:

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to bring a better way to great experiences.We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.At Talkdesk our born and bred cloud product is changing the way our customers service their customers. With over 50% of our headcount dedicated to R&D, we are able to change and improve our product at an exponential rate. Our product has been recognized by Gartner, Frost & Sullivan, Forrester and Forbes. Our all intensive two-week training sets our reps up for success and they can close business faster. If you want to join a hyper-growth company that will improve an evolving industry, then come enjoy the ride.What You Will Do

• Reporting to the Regional VP of sales you will determine Enterprise Sales goals with leadership team and implement processes, infrastructure and hiring to meet set goals and quotas
• Lead and mentor a team of Enterprise Sales AEs
• Weekly 1:1 coaching with team members to strategize and forecast to upper management.
• Manage prospects from our Sales Development Representatives (SDR) to the handoff to our Professional Services Team.
• Collaborate with our Client Services, SDR and Marketing teams to increase sales and customer satisfaction
• Conduct web-based demos and develop materials necessary to accelerate customer acquisition
• Cultivate lasting business relationships with customers through consultative sales tactics and account management practices
• Use Salesforce.com to maintain excellent records and report on Enterprise Sales activity and Goals
• Establish methods to share and sell all Talkdesk products
• Understand and internalize the Talkdesk mission and translate them into an Enterprise Sales strategy
• Participate in regular company and office meetings to share Enterprise Sales progress, identify blockers and lead resolution
• Help to solidify the competitive posture of TalkdeskWhat You Will Bring
  • BA/BS degree required
  • 7 or more years of experience in sales functions - preferably Enterprise Sales for technology products
  • 4+ years experience working in the SaaS industry
  • Experience building and guiding Sales teams towards set goals
  • Proficient with web-based demo software and tools
  • Accomplish both short-term and long-term sales plans
  • 50%+ travel requiredWhy You Would Want To Work Here
    • 100% remote first option
    • Flexible PTO, healthy work life balance
    • Multiple medical and dental options including a HSA we contribute to.
    • Fertility & Family Planning Support including paid parental leave.
    • Pre-IPO RSU'sThe Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

Keywords: Talkdesk, San Francisco , Enterprise Sales Director - California, Sales , San Francisco, California