Customer Service Representative (Goldman Tennis Center) SF

Company: Lifetime Tennis, Inc.
Location: San Francisco
Posted on: November 22, 2021

Job Description:

Position Overview: In this role, you will be involved in various aspects of serving our customers and community members in our pro-shop and office. Primary responsibilities include student registration, equipment sales, and racquet stringing. At times, you will be asked to assist in facility maintenance (court cleaning/drying and upkeep, restroom and pro-shop cleaning).Responsibilities:Report to Isabella Feinberg, General Manager of Lifetime Activities San FranciscoGreeting Patrons and assisting with general inquiries (in person, by phone, and email)Enforce company policies and guidelines with customers, including COVID-19 safety protocolsOpening or closing the facility (depending on shift)Registering students for programs and leaguesReserving and managing courtsRetail sales & Inventory controlPro-shop upkeepRacquet stringing (training available)Private lesson schedulingCleaning, disinfecting, and maintenance of the facility, pro-shop, restrooms, and courts (squeegeeing and rolling courts, blowing leaves)Any other duties as assigned by the General ManagerSchedule:Part Time - Up to 28 hours per week Initial schedule determined by General Manager, schedule may vary depending on organizational needs.Compensation:$18+ per hour CSR, $17 Meeting Rate (when asked to attend meetings outside of regular shift)Eligible for performance bonusesEligible for 401K program with up to 4% matching once signed up (Requirements: At least 21 years of age, employed at Lifetime Activities for 6 months or longer) PI154378251

Keywords: Lifetime Tennis, Inc., San Francisco , Customer Service Representative (Goldman Tennis Center) SF, Sales , San Francisco, California