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Senior Architect - Digital Delivery

Company: Salesforce.com
Location: San Francisco
Posted on: October 14, 2019

Job Description:

JOB DESCRIPTION:

The Senior Architect for Digital Delivery will oversee the innovation of the Salesforce digital experience globally, leveraging best-in class technology and systems including Salesforce s own platform. Salesforce continues to grow rapidly, and our digital experience ensures visitors, prospects, customers and trailblazers can connect with Salesforce content and capability in a seamless and engaging manner.

The successful candidate will have expertise in the delivery of high-scale digital engagement and marketing experiences and a proven ability to deliver systems on multiple platforms. They will have a clear vision of best in class content management and web delivery architectures and significant experience in the data architecture to drive analytics and personalization of the digital experience. This leader will also be able to drive the grounded pragmatic execution of the product plan in partnership with others. The successful candidate will be an experienced people manager adept at inspiring and delivering with both direct and virtual teams. The Architect for Digital Delivery will partner with stakeholders across the business, including product teams, marketing, business operations and website stakeholders to set the innovation agenda. The individual will lead a dedicated team in architecting, designing developing and deploying in a scrum-agile work practice.

RESPONSIBILITIES

* You work with other architects, principal architects and CTOs to shape the architectural vision and roadmap for the organization.

* Makes architecture and design decisions; determines technologies best suited for products; ensures architecture across products is efficient, scalable and integrated; leads and positively impacts one complex or multiple product areas within your functional domain, as well as influence the broader technology organization.

* Drive the digital technology innovation agenda, working closely with product development and architectects across many Salesforce product platforms as customer #1.

* Lead formulation of strategies for the enterprise services like search, content management, data, integration, personalization, etc.

* Lead analysis of technology industry and market trends to determine their potential impact on the digital architecture

* You investigate and suggest cutting edge technologies that position the organization for the future, and are considered a trusted advisor to both business and customers and your organization's leadership.

* Provides technical leadership for critical areas that significantly impact customer success.

* Architects software using an API-first approach for cloud products, understanding the interaction and implications to other systems.

* Build, manage, multiply, coach and develop a team of outstanding individuals providing architectural and engineering leadership.

* Promote the architecture processes, strategies and recommendations to the Product and Digital Marketing business leaders and the extended teams

* Lead architecture assessment to identify reuse opportunities and identify factors that need to be considered in the solution architecture

* Liaise with management and subject matter experts across the industry and within the organization to accomplish architectural goals and objectives

* Knowledgeably and successfully present our strategy, roadmap and current progress/actions to senior executive audiences inside and (as approved with PR) outside the company

* Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.

* Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.

* Collaborate with security, product management, engineering, quality, support, experience, program, and infrastructure partners in coordinating delivery of complex, multi-year initiatives

* Represent and lead diverse delivery functions in program/project core team and executive meetings.

* The position collaborates with other global locations and requires flexible work shift schedule for some meetings.

REQUIRED SKILLS/ EXPERIENCE:

* 15+ years progressively responsible experience in information technology, including substantial senior level technical experience in architecture (Business, Data & Applications)

* Minimum 10 years leadership with architecture and technology implementation.

* Bachelor's degree in computer science, computer engineering, electrical engineering, systems analysis or a related field of study, or equivalent experience

* You have depth of expertise in key technologies and you are often consulted on the design and delivery of new solutions.

* Proven ability to lead development of architecture assessment, roadmaps and strategies

* Experience and understanding of SFDC products and capabilities

* Experience delivering solutions in the Digital Marketing Technology space

* Proven success in applying a structured approach to analyze business problems and architect innovative technology-based solutions within the defined enterprise guidelines and standards

* Exposure to multiple, diverse technologies and processing environments

* Ability to enable decision making by collaborating with key stakeholders and the extended team to deliver results, and to resolve conflicts expediently

* Strong leadership and presentation skills

* Excellent analytical and technical skills

* Exceptional interpersonal skills, including teamwork, facilitation, influencing and negotiation

* Ability to communicate ideas clearly and concisely in written documents (graphics or text), and to present these coherently and logically

* Ability to define, maintain and manage architecture models, frameworks and artifacts and their building blocks (lower level component) for the enterprise

* Ability to balance the long-term ("big picture") and short-term implications of individual decisions

* Ability to project the financial impact of architecture alternatives

* Ability to rapidly comprehend the functions and capabilities of new technologies

* Familiar and comfortable with agile/scrum development methodologies

* Able to put his/her hands-on experience to use and work as an individual contributor (when required)

* Communicate with business as well as technical audiences. Able to write clear and concise documentation, excellent written and spoken communication skills

* Function independently and as part of a team under aggressive deadlines in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continued improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development

* Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite

DESIRED SKILLS/EXPERIENCE:

* Familiarity with Salesforce Communities platform

* Familiarity with Content Management and Delivery.

* Experience in professional services roles/engagements

* Agile/scrum certifications

* Background in technology consulting

* Background in cloud product development

* Travel requirements: less than 15%

POSTING STATEMENT

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party

Keywords: Salesforce.com, San Francisco , Senior Architect - Digital Delivery, Professions , San Francisco, California

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