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Network Architect (Voice)

Company: SanQuest,Inc
Location: Pleasanton
Posted on: July 15, 2019

Job Description:

Technical Skills Expert-level knowledge of Avaya Media Servers, VirtualSystem Platform, MCCG-Series gateways, ESS, LSP and Avaya adjuncts The Voice Architect oversees the design, architecture, implementation and security of a variety of unified communications in enterprise environments Strong experience in designing and supporting globalnational Voice network Expert-level knowledge of Avaya UC, SystemSession Manager, Communication Manager, IP endpoints, SIP, H.323 Strong experience in Avaya Call Center solutions including but not limited to ACD, CMS WFM, NICE Experience with VoIP monitoring tools Experience with call routing ARS, AAR, VDN, Vector programming Experience in Voice trunking including SIP, IP, PRI, POTS, etc. and working with service providers in providing solutions Desirable, experience with various VoiceVideo applications platforms (Skype for Business, Teams, Polycom, Zoom, gateways and technologies Strong knowledge of IP networking, Active Directory, DNS, DHCP and other protocols Experience with Avaya messaging platforms (Aura Messaging, MM, Audix, etc.) Responsibilities Provide recommendations, road map and design standards for Voice, Video and Unified Communications technologies in corporate and retail environments Explore alternate designs to fulfill businessproject requirements while maintaining company standards Responsible for planning, design and development of Voice network infrastructure of mid- to large-sized projects Migration and integration of legacy PBX infrastructure to unified communications Monitors the Voice network infrastructure and provide recommendation on currentnew Monitoring and Reporting tools for proactive management to minimize outages to Voice systems Supports voice engineering initiatives for projects and ongoing operational support of voice communications services Train, coach and mentor team members to ensure effective knowledge management activity May be called upon to assist and responds to criticalhigh severity incidents or service requests Effectively collaborate and communicate with stakeholders and ensure business unit satisfaction Qualification Minimum, 8 yrs experience supporting multi-site enterprise Voice networksystems Desirable, Cisco CCNA Desirable, Avaya certifications ACDS, ACIS, ACSS, ACSA or ACE

Keywords: SanQuest,Inc, San Francisco , Network Architect (Voice), Professions , Pleasanton, California

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