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Business Continuity Specialist, Consultant

Company: Blue Shield of CA
Location: San Francisco
Posted on: April 18, 2019

Job Description:

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Support the effort to maintain and update the Business Continuity Program Framework

Partner with cross-functional groups to conduct business impact analyses and assess internal and external concerns and risks to the organization

Recommend strategies to mitigate identified risks

Maintain partnerships with key stakeholders, including Corporate and Internal Communications, Human Resources, Corporate Security, Corporate Real Estate, and IT Disaster Recovery

Maintain and update the companys Recovery Time Objective (RTO) Standard as the business environment changes

Partner with business units to maintain, update and exercise their business recovery plan. These activities include notification and plan exercises

Oversee the companys MBIRT (Major Business Interruption Response Team), including membership, briefings, and exercises. Support the MBIRT if it is convened and provide updates to Senior Leadership

Provide updates on the status of the Business Continuity Program to BSC management. Assist in the creation of an annual report on the status of the Program for the BSC Audit Committee of the Board of Directors

Manage the development and execution of on-going internal awareness and education initiatives of the Business Continuity Program

Administer various tools, including business continuity planning and notification tools

Provide training to new users of the tools

Has responsibilities for communicating with parties external to the organization, which may include customers or vendors

Other duties as assigned

Support the effort to maintain and update the Business Continuity Program Framework

Partner with cross-functional groups to conduct business impact analyses and assess internal and external concerns and risks to the organization

Recommend strategies to mitigate identified risks

Maintain partnerships with key stakeholders, including Corporate and Internal Communications, Human Resources, Corporate Security, Corporate Real Estate, and IT Disaster Recovery

Maintain and update the companys Recovery Time Objective (RTO) Standard as the business environment changes

Partner with business units to maintain, update and exercise their business recovery plan. These activities include notification and plan exercises

Oversee the companys MBIRT (Major Business Interruption Response Team), including membership, briefings, and exercises. Support the MBIRT if it is convened and provide updates to Senior Leadership

Provide updates on the status of the Business Continuity Program to BSC management. Assist in the creation of an annual report on the status of the Program for the BSC Audit Committee of the Board of Directors

Manage the development and execution of on-going internal awareness and education initiatives of the Business Continuity Program

Administer various tools, including business continuity planning and notification tools

Provide training to new users of the tools

Has responsibilities for communicating with parties external to the organization, which may include customers or vendors

Other duties as assigned



Bachelors degree or equivalent work experience preferred

General knowledge of Business Continuity policies/procedures, best practices, and protocols

Experience in health care compliance, legislative, or legal services

Excellent written & oral communications skills

Curious nature to question current practices

Team player with the ability to build strong working relationships within and outside of own job functions

Effective critical thinking, analytical and decision-making skills

Ability to respond calmly to multiple stakeholders including executive leadership in instances of a major business interruption





Bachelors degree or equivalent work experience preferred

General knowledge of Business Continuity policies/procedures, best practices, and protocols

Experience in health care compliance, legislative, or legal services

Excellent written & oral communications skills

Curious nature to question current practices

Team player with the ability to build strong working relationships within and outside of own job functions

Effective critical thinking, analytical and decision-making skills

Ability to respond calmly to multiple stakeholders including executive leadership in instances of a major business interruption



External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Keywords: Blue Shield of CA, San Francisco , Business Continuity Specialist, Consultant, Professions , San Francisco, California

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