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Custom Solutions Consultant

Company: Ellie Mae, Inc.
Location: Pleasanton
Posted on: October 12, 2018

Job Description:

Ellie Mae (NYSE:ELLI) is a leading provider of innovative on-demand software solutions and services for the residential mortgage industry. Mortgage lenders of all sizes use Ellie Mae's Encompass? all-in-one mortgage management solution, Mavent Compliance Service, and AllRegs research, reference and education resources to improve compliance, loan quality and efficiency across the entire mortgage lifecycle. Summary of Responsibilities The Custom Solutions Consultant interfaces with prospective and current customers, working to understand the client's key business objectives, IT initiatives, and technical requirements, and providing resulting guidance in accordance with industry and company best-practices. The Custom Solutions Consultant is a critical interface across multiple internal departments as they work to ensure that we exceed customer expectations for implementation deliverables and deployment timelines. The candidate will possess a breadth of experience and knowledge which spans enterprise business applications, solutions systems design, and supporting platform technologies. This individual must work equally effectively with both clients and internal business units to ensure that customer satisfaction goals are met. Primary Responsibilities & Objectives * Supporting the development of a sales strategy for each account particularly as it relates to consulting opportunities with direct customers and third-party integrators. * Function as a subject matter expert for the Encompass SDK and APIs * Ability to apply "out of the box" strategies as an Encompass product expert in concert with custom solutions. * Provide sales support for the positioning and quoting of custom development services. * Gather necessary requirements and specifications needed to create technical Statements of Work for Professional Services engagements. * Design and architect custom solutions * Consult with clients and third-party vendors for clear definition of requirements * Use case definition for custom solutions Basic Qualifications, Skills and Education * Bachelor of Science in Computer Science or a related discipline from an accredited institution, or and Experience * 5+ years mortgage industry experience * 5+ years of software development experience * Experience working with XML, SOAP, REST, JSON, SQL, .NET, Java * Experience in third-party and back-office integrations. * Full stack development experience * Professional written and oral communication skills to relate to business and technical users. * Ability to translate technical instructions or concepts into non-technical easy to understand terms. * Team-oriented, demonstrates a professional and cooperative attitude. * Must be able to travel within US up to 25%. Preferred Qualifications, Skills and Education * Experience with Big 5 Consulting firms * Encompass Experience Ellie Mae is an Equal Opportunity/ Affirmative Action Employer. Minorities, Females, Disabled and Veterans are encouraged to apply. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. #LI-NE1SDL2017

Keywords: Ellie Mae, Inc., San Francisco , Custom Solutions Consultant, Professions , Pleasanton, California

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