SanFranRecruiter
the smart solution for San Francisco jobs

Customer Success Architect, West Region

Company: Salesforce
Location: San Francisco
Posted on: June 14, 2018

Job Description:

Job Category Customer Success Group Job Details Are you as passionate about creating solutions as you are about providing an exceptional experience for every customer?MuleSoft's nascent Customer Success team is looking to add a Customer Success Architect (CSA) to their organization to help us further define new processes, structures, and positions while guiding our customers to thrive and grow on MuleSoft's Anypoint Platform.As a MuleSoft CSA, you will work closely with our most strategic accounts to understand their business challenges and identify how MuleSoft Anypoint Platform can help create a solution that will allow their business to be more agile, flexible, and successful. You will help to advance integration maturity and cost-effectiveness by providing guidance around common patterns, centralized management, shared infrastructure, technical leadership, and other best practices. You will also work with customers to set up centers for enablement, including the identification of MuleSoft experts, knowledge and code repositories, and reusable components.What you'll achieve:3 months: Master the Anypoint products and quickly establish your credibility across the organizationReview our existing industry go-to-market strategy and product roadmap and identify patterns that have promoted a successful enterprise connectivity model in existing customersLearn the business challenges and opportunities of your future accountsEngage with your book of customers, understand their current and future projects, and begin to add valueOverhaul our pre-sales and technical sales enablement assets e.g. demos, whitepapers, etc. 12 months: Test new strategies in the field, together with our pre-sales and sales teams, and revise in accordance with their feedback and geographical differencesBe ingrained across the company as the subject matter expert to go to when it comes to your specific industry or area of expertise, particularly with regards to technical mattersDevelop sufficient understanding of our strategic objectives and what is needed for us to be successful; apply knowledge to proactively drive your own work agenda from here on outBuild the internal and external support community through public speaking about industry and technology trends and successful engagements, published papers, and training/knowledge transfer to client and systems integrators What you'll need to be successful: Ability to evaluate architecture and infrastructure to uncover technical needs. Based on these discoveries, make recommendations for improvement with different lines of business while making use of the MuleSoft platform and supporting applicationsExperience with using a JAVA IDE (Eclipse, Intelli J, Netbeans) along with Tomcat, XML, JMS, API design and management, and SOA/Integration technologiesComfortable multitasking across parallel work streams, juggling different roles and priorities in eachDeeply motivated by making customers successful and expanding their use of MuleSoft products and servicesThis position will require 20%-50% travel to meet at customer sites About MuleSoft, a Salesforce companyOur mission is to help organizations change and innovate faster by making it easy to connect the world's applications, data, and devices. Companies like Spotify, McDonald's, and Unilever rely on MuleSoft to stay agile, deliver faster, and make the most of their IT investment with API-led connectivity. Hiring exceptional people who want to build a great company together is our number one priority, and we're committed to providing an equal opportunity workplace where everyone is supported and inspired to do their best work. We work tirelessly to build this culture, and we're proud to have been named the #1 Top Workplace in the Bay Area and a best place to work 6 years in a row. Posting Statement Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Keywords: Salesforce, San Francisco, Customer Success Architect, West Region, Professions, San Francisco, California

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Professions Jobs


- Hotel Preventive Maintenance / General Clean - Residence Inn Pleasant Hill Concord (18001ORC)
Description: Heres To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the (more...)
Company: Marriott
Location: San Francisco
Posted on: 06/24/2018

Financial Consultant Program - Financial Representative - Berkeley, CA
Description: You are committed to helping others succeed and passionate about delivering an outstanding client experience. Your ability to build relationships and educate clients has made you a natural sales-person. (more...)
Company: Fidelity Investments
Location: Berkeley
Posted on: 06/24/2018

Caviar driver full time - san francisco
Description: Become a CourierEarn
Company: Caviar
Location: Pacifica
Posted on: 06/24/2018


A Truck Driving job is waiting for you. Earn your Class A CDL today! - North Highlands
Description: Call for details 866-810-6543 br No Experience No Problem Start your Career Today br In as little as three weeks of sponsored training at an approved CRST facility, you'll be on the road, traveling (more...)
Company: CRST Expedited
Location: North Highlands
Posted on: 06/24/2018

Earn Class A CDL! Longest Miles & New Pay Package Increase! - Daly Cit
Description: Train to be a CDL-A truck driver with CRST and you can take pride in changing your life.In just four weeks, receive your CDL license through our best-in-class over the road training with expert drivers.We (more...)
Company: CRST Expedited
Location: Daly City
Posted on: 06/24/2018

Maintenance Supervisor (2018-2831)
Description: Apply directly by using the following link:https://careers-allresco.icims.com/jobs/2831/service-supervisor/jobOpportunity Starts Here: br br br br Since opening in 2000, the culture at Alliance (more...)
Company: Alliance Residential
Location: Berkeley
Posted on: 06/24/2018

CDL-A Owner Operator Truck Driver - LTL Local
Description: Benefits: br br ul br br li Daily Home Time br li Consistent Steady Freight br li High Weekly Settlements br li Excellent Contractor
Company: Roadrunner Transportation Systems
Location: San Leandro
Posted on: 06/24/2018

Shopper & Driver - Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. Be Independent Schedule work around your own life. Have Fun Spend time shopping, exploring new things (more...)
Company: Instacart
Location: San Pablo
Posted on: 06/24/2018

Commercial Electrical Projects Specialist
Description: Join one of the Top Growing General Contractors in the Bay Area. They have the area's most high profile projects and an Awesome company Culture.Led by some the most highly successful industry veterans (more...)
Company: LavaRock LLC
Location: San Francisco
Posted on: 06/24/2018

Join Lyft - Drivers Keep 100% of Tips - Get Paid Same Day -
Description: Join Employer Today - Applications Now Open Earn a 500 Sign-up Bonus plus Tips. Be Your Own Boss -- Set Your Own Hours -- Drivers Earn Tips What is Employer Employer matches drivers with passengers (more...)
Company: Lyft
Location: Oakland
Posted on: 06/24/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds