Port Engineer - Marine Lead Engineer - Alcatraz Cruises - San Francisco Bay Area

Company: Hornblower
Location: San Francisco
Posted on: March 12, 2025

Job Description:

Compensation: $120,000 - $140,000

City Experiences is seeking a Port Engineer for our Alcatraz operation in San Francisco

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

Responsible for the coordination and management of all shifts, working directly with the Lead Engineer(s) and or Night Lead Engineer(s) to keep the shifts balanced, coordinated, and on track with department goals and business requirements. Provides oversight and management of special projects and yard periods. Provides support and Mentorship to Engineering Manager(s) to grow them into respected, capable, and dependable problem solvers. Primary point of contact with vendors for daily operations and presents reports ready for final preparation and submission to the NPS, USCG, and other business Partners. Provides Director of Engineering and other Senior Management necessary updates on departmental status, goals, and efficiency, and presents available solutions and options to identified problems for group consideration and ultimate executive decisions. Involved with planning decisions under the guidance of the Director of Engineering and is able to present advanced and factory-level repair and maintenance options.

Maintains all higher-level department functions, including scheduling and staffing levels, maintaining inventory and reporting requirements, adjusting and implementing maintenance intervals, inspections and repairs. Provides final quality control checks for submission to the Director of Engineering. Oversight of the maintenance and repair of all company vehicles, vessels, assets, and facilities. Project management of all ongoing and special projects. Supervises the appearance of the vessels in a manner that enhances the Interpretive Experience of our guests and Respects the Planet. Communicates status of department work activities to the Director of Engineering and is responsible for organizing the work duties for the Engineers. Audits the recording of assignments in appropriate programs and places with accuracy, providing guidance, assistance and reporting as needed. Monitors feedback from the Engineering managers and alerts upper management if any issues arise that may require formal intervention or discipline. Involved in disciplinary action when necessary and helps the Director of Engineering compose performance improvement plans to correct any identified deficiencies in the department or with a team member.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Manages all daily operations of the department, including oversight of all Lead Engineer(s) and Night Engineering Manager(s).
• Responsible for meeting all contractual and business requirements, and making the final quality assurance checks before submission to the Director of Engineering and the Corporate Leadership Team.
• Act as a mentor to all Engineering Managers to guide their safety IQ and develop their growth as intelligent and protective members of the management team.
• Identify the need to perform and perform all JSA/JHAs to protect the safety of the employees.
• Manages workplans in concert with Lead and Night Engineering Manager(s) based on departmental goals and operational requirements. Ensures work is managed in a way to minimize disruption, and protects all business operations.
• Guides other Engineering Managers in division of labor to execute workplan in a safe, effective, and efficient manner.
• Provides final quality assurance checks of all work, and guidance for corrective action, as needed. Able to determine if safety sensitive or compliance items are corrected, and able to determine and make recommendations on if a vessel or component is service ready,
• Performs JSAs and JHAs under the supervision of the Director of HSSQE and the Director of Engineering. Correctly identifies hazardous conditions in a reliable manner and provides structured controls to remediate hazards and reduce risk to the maximum extent possible.
• Ensures all crew is working safely, per IIPP, and other safety plans, and in proper PPE when required.
• Maintain Lock out Tag Out standards (LOTO) / Comply with written Hazardous Control of the Release of Energy Plan.
• Directs workplan and division of labor as required to protect continuity of businesses and insure we meet all NPS contract requirements.
• Keeps vessels service ready and ensures operations are closed out in a manner each day that sets up the following shifts for success.
• Primary point of contact for emergencies, providing on the ground support and guidance to respond and recover from any scenario. Involves HR or upper management as needed if the issue is beyond the scope of the position.
• Provides for audits and corrections of all department reports and recordkeeping and continuity of information between shifts.
• Responsible for the oversight and implementation of all safety systems, including maintenance of all equipment and recertification and recalibration according to legal requirements and company and industry standards.
• Responds to all company emergencies as required by by business needs. Guides department through any crisis with calm and collected leadership, and re directs employees, equipment, and managers as needed to resolve and recover from any unforeseen issues.
• Manages vendors and crew during special projects, including at shipyards or other work locations.
• Ensures that all vessels exceed the minimum standards for the USCG and all Federal, State, and local safety standards.
• Evaluates operation of marine equipment.
• Maintains and coordinates repair of marine machinery and equipment for installation on vessels.
• Inspects marine equipment and machinery to draw up work requests and job specifications.
• Reviews work requests, and compare them with previous work completed on Vessels in order to ensure that costs are economically sound.
• Prepares technical reports for use by engineering, marine operations, and upper management.
• Procures materials needed to repair marine equipment and machinery.
• Acts as liaisons between vessels' Captains and Engineers to ensure that schedules and budgets are maintained, and that vessels are operated safely and efficiently.
• Checks, tests, and maintains automatic controls and alarm systems.
• Maintains records of engineering department activities, including expense records and details of equipment maintenance and repairs.
• Schedules machine overhauls and the servicing of electrical, heating, ventilation, refrigeration, water, and sewage systems.
• Supervises other engineers, maintenance personnel and crewmembers, and trains them for routine and emergency duties.
• Maintains all equipment to manufacturer's specifications.
• Writes and implements department policy including safety policy to protect employees, operations, business needed, and under the requirements of any applicable standards.
• Performs other duties as assigned. OTHER DUTIES AND RESPONSIBILITIES:
  • Designs and oversees testing, installation, and repair of marine apparatus and equipment.
  • Provides and designs diagnostic actions to solve the underlying root of any unwanted symptom from an engineering system or vessel / facility.
  • Conducts analytical, environmental, and operational or performance studies to develop designs for products, such as marine engines, equipment, and structures.
  • Prepares, or directs the preparation of, product or system layouts and detailed drawings and schematics.
  • Analyzes data to determine feasibility of product proposals.
  • Confers with research personnel to clarify or resolve problems, and to develop or modify designs.
  • Coordinates activities with regulatory bodies to ensure repairs and alterations are at minimum cost, consistent with safety.
  • Investigates and observes tests on machinery and equipment for compliance with standards.
  • Determines conditions under which tests are to be conducted, as well as sequences and phases of test operations.
  • Maintains contact with and formulates reports for contractors and clients to ensure completion of work at minimum cost.
  • Prepares plans, estimates, designs and construction schedules, and contract specifications, including any special provisions.
  • Performs monitoring activities to ensure that vessels comply with international regulations and standards for life saving equipment and pollution preventatives.
  • Follows all National Park Service directives and Alcatraz Island policies, to ensure all passengers, guests, and visitors to the Area have an Interpretive Experience. ADDITIONAL EXPECTATIONS:
    • Regular attendance in conformance with the standards, which may be established by Alcatraz Cruises from time to time, is essential to the successful performance of this position. Crewmembers with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
    • Upon employment, all crewmembers are required to fully comply with Alcatraz Cruises rules and regulations. Employees who violate Alcatraz Cruises rules and regulations will be subject to disciplinary action, up to and including termination of employment. Requirements and Qualifications:
      • HAZWOPER certificate (40 hours)
      • HAZMAT certificate
      • Able to write and implement department policy after review and sign off from Directors and GMs
      • Advanced upper management and HR skills. Including payroll, and all adhering to applicable locale, State, or Federal requirements under labor laws, MOU's, Cal-OSHA or other similar organization
      • Project management skills
      • Engineering experience required
      • Experience with maintaining a safe workplace required
      • Management experience required
      • Inventory management experience required
      • Contract compliance and regulatory experience required
      • Customer service experience required
      • Knowledge of foreign language helpful
      • Advanced computer skills and familiarity with all engineering programs is required
      • Valid CA Driver's License and clean driving record.
      • Open schedule and ability to work any assigned schedule, including holidays and weekends
      • Ability to work a shift that may start as early as 4:30 am or end as late as 10:45 pm. Shifts are 8 hours. About Us:
        
        City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
        
        The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
        
        Our Mission: We create amazing experiences.
        
        Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication and Teamwork.
        
        Our Operating Principles: CITY EXPERIENCES 12
        
      • Foster diversity and inclusion.
      • Practice conservation and environmental responsibility.
      • Cultivate a safe and secure workplace.
      • Be on time. Come prepared.
      • Make data-driven, fact-based decisions.
      • Be decisive with 80:100 solutions (80% right, 100% implementable)
      • Expect to win - but compete as an underdog.
      • Embrace innovation and reinvention.
      • Listen and be responsive.
      • Strive for efficiency and transparency without politics.
      • Win as a team. Play your role.
      • Work hard, have fun, celebrate success.
        EQUAL OPPORTUNITY EMPLOYER:
        
        The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.
        
        Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.
        
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Keywords: Hornblower, San Francisco , Port Engineer - Marine Lead Engineer - Alcatraz Cruises - San Francisco Bay Area, Professions , San Francisco, California