Police Communication Dispatcher (Excellent Pay and Benefits)
Company: Town of Los Gatos, CA
Location: Los Gatos
Posted on: April 20, 2024
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Job Description:
Salary : $97,073.60 - $125,091.20 Annually
Location : Town of Los Gatos, CA
Job Type: Full-Time
Job Number: 2024-002
Department: Police
Opening Date: 03/29/2024
Closing Date: 4/28/2024 11:59 PM Pacific
We are accepting applications for the position of:
Police Communication Dispatcher
$46.67 - $60.14 Hourly
$97,073 - $125,091 Annually
Plus excellent benefits.
This recruitment will be used to fill one (1) vacancy and create an
eligibility list.
The Los Gatos Monte Sereno (LGMS) Police Department is dedicated to
serving and protecting the community with professionalism,
integrity, and compassion. We seek a Police Communication
Dispatcher who is equally committed to providing the highest
quality of service to our community, can work independently with
minimal supervision, multitask, and thrive in a fast-paced work
environment.
The Police Communication Dispatcher classification series offers
career growth opportunities for both new professionals and those
with more work experience.
ABOUT THE POSITION
Communication Dispatchers receive and prioritize emergency and
non-emergency calls from the public, operate various communications
equipment, dispatch police units, refer calls to the appropriate
jurisdiction, and perform other related work as required.
Communication Dispatchers receive on-the-job training to become
fully proficient in working a solo shift without assistance. Within
the established guidelines, the Communications Dispatcher exercises
independent judgment on the potential loss of life or property
under emergency conditions.
Communication Dispatchers must work various shifts associated with
24-hour, 365-day operations, including weekends and holidays.
This position is a non-exempt classification represented by the
Town Employee Association (T.E.A.). The full job description for
the Police Communication Dispatcher is available here.
THE IDEAL CANDIDATE
The ideal candidate will have the ability to:
The Town of Los Gatos and the City of Monte Sereno have a combined
population of about 34,000 residents who enjoy a high quality of
life with a low crime rate. The LGMS Police Department is budgeted
for 39 police officers and 21 civilian personnel and has over 50
community volunteers. The members of the LGMS Police Department
work hard to provide a full range of services. They are committed
to providing residents, businesses, and visitors with the highest
quality of service, and are proud of the relationships with the
community. Members of the LGMS Police Department solidify those
relationships through partnerships, collaboration, and individual
contacts.
ABOUT THE TOWN
The Town of Los Gatos is a general law city operating under the
Council/Manager form of government. The Town Manager and Town
Attorney are appointed and directly report to the Town Council. The
Town's 150 full- and part-time employees are organized into the
following departments: Parks & Public Works, Community Development,
Police, Library; and Administrative Services. The Town's fiscal
year 2023/2024 General Fund budget is $52.9 million.
ESSENTIAL DUTIES AND RESPONSIBILTIES
Essential responsibilities and duties may include but are not
limited to the list below. Each of these essential tasks must be
performed individually and unassisted by other persons since this
employment requires an ability to work alone.
Performs related duties and responsibilities as required.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Language: Knowledge of the structure and content of the English
language, including the meaning and spelling of words, rules of
composition and grammar.
Employees must be able to maintain physical condition necessary for
sitting for prolonged periods of time; repetitively use fingers
and/or wrists while twisting or applying pressure; maintain
concentration and the capability to make sound decisions; maintain
effective audio/visual discrimination and perception to the degree
necessary for the successful completion of assigned duties.
WORK ENVIRONMENT
Employees work indoors in a computerized office environment 100% of
the time, in direct contact with members of the Department and
other Town staff, outside agency personnel and the public.
REQUIRED EDUCATION, EXPERIENCE AND TRAINING
Any combination of experience and training that would provide the
required knowledge, skills, and abilities is qualifying.
Work Experience Substitution: Successful completion of the
California Commission on POST 120-hour dispatcher academy may be
substituted for the two years of general office experience.
POST Dispatcher OR CritiCall Pre-Employment Test Requirement
To be considered for this career opportunity, applicants must
submit with their application an official or test score that
demonstrates verbal, reasoning, memory, and perceptual abilities.
View Critical test information and upcoming test dates in the South
Bay Applicants are responsible for any associated test fees, and
must contact the testing agency directly to schedule.
APPLICATION AND SELECTION PROCESS
To be considered for this career opportunity, click the "Apply"
button to complete the online application form and answer the
supplemental questions and upload the test results. All application
materials must be submitted online and received by April 28, 2024
(11:59 p.m. PST). Resumes may be attached but not accepted in place
of a complete online application. Only complete applications and
supplemental questionnaires will be accepted. Applications will be
screened in relation to the criteria in this job announcement.
Applicants with the most relevant qualifications will be invited to
interview. The information in this announcement may be modified or
revoked without notice and does not constitute an express or
implied contract. For technical questions, visitGovernmentJobs
Support.
TESTING PROCESS
The testing process may include, but is not limited to, a phone
interview, a personal history questionnaire, an oral panel
interview, and an interview with the Chief of Police.
The Town of Los Gatos is an equal-opportunity employer. Applicants
for all job openings will be considered without regard to age,
race, color, religion, sex, national origin, sexual orientation,
disability, veteran status, or any other consideration made
unlawful under any federal, state or local laws. The Town of Los
Gatos is committed to offering reasonable accommodations to job
applicants with disabilities. If you need assistance or an
accommodation due to a disability, contact us at (408) 399-5743 or
at HR@losgatosca.gov.
This classification is represented by the Town Employees'
Association (T.E.A.).
Please refer to the posted on the Town of Los Gatos Human Resources
Department Webpage.
01
You must complete this supplemental questionnaire as part of the
application screening and selection process. The information you
provide will be reviewed and used to determine your eligibility to
proceed. Incomplete responses, false statements, omissions, or
partial information may result in disqualification from the
selection process. Do not write "See Resume" as a response to any
question. Please confirm you have read and agree with the statement
above.
02
What is the average number of calls and types you handle on a
typical shift? Write N/A if you do not have any experience.
03
Briefly describe the most critical/difficult call you've handled in
the last two (2) years. Explain the situation, challenges, and
decisions you made that demonstrate your experience as a dispatcher
and the outcome. Looking back, what, if anything, would you have
done differently? Write N/A if you do not have any experience.
04
Please check what type(s) of dispatcher experience you have: (Check
all that apply)
05
What is your work or voluntary experience in an emergency response
environment? (Check all the boxes)
06
If you answered "Other" for question 5, describe your
experience.
07
Police Communications Dispatchers are required to work varied
shifts, including weekends, nights, holidays and to be on-call
during emergency situations.
Required Question
Keywords: Town of Los Gatos, CA, San Francisco , Police Communication Dispatcher (Excellent Pay and Benefits), Professions , Los Gatos, California
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