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IS Business Analyst - Senior - SFPD (1053)

Company: City and County of San Francisco
Location: San Francisco
Posted on: May 28, 2023

Job Description:

Company Description
Who We Are: The San Francisco Police Department was established in 1849 and continually strives to become a more effective, inclusive and modern police department, while earning the trust and pride of those we serve and those who serve. Our goal is to reflect on current SFPD initiatives, assess best practices across the country, and evaluate the changing environment in policing and within the City to arrive at a strategy statement that the Department and our community can embody every day.
The San Francisco Police Department stands for Safety and Respect for All. We will engage in just transparent unbiased and responsive policing. We will do so in the spirit of dignity and in collaboration with the community. And we will maintain and build trust and respect as the guardians of Constitutional and human rights.
The San Francisco Police Department is committed to excellence in law enforcement and is dedicated to the people, traditions and diversity of our City. The department provides service with understanding, response with compassion, performance with integrity and law enforcement with vision. The department has grown into a nationally known police department providing law enforcement services to one of the most recognized cities in the United States.
Specific information regarding this recruitment process are listed below:

  • Application Opening: November 28, 2022, reopened on April 20, 2023 to allow for further recruitment.
  • Application Deadline: Apply immediately, announcement may close anytime after May 4, 2023.
  • Class & Compensation: $117,598 - $147,966
  • Recruitment ID: PEX-1053-126166
  • Work Location: SFPD Headquarters, 1245 3rd Street, San Francisco, CA 94158
  • Work Schedule: Monday - Friday, Full-time, Telecommuting work schedule available. Job Description
    The San Francisco Police Department (SFPD) is seeking a proficient Business Analyst to facilitate, manage and implement various key components related to SFPD's new Records Management System (RMS) to ensure that this technology modernization project is sustainable to the work efforts required by reform and data gathering. The RMS will be complex with various work-specific modules that will need to be implemented as part of the Go-Live as well as in subsequent phases of modernization once SFPD is NIBRS-compliant (National Incident-Based Reporting System).
    Under general direction, the Senior Business Analyst oversees the more difficult and complex aspects of the systems development cycle, including needs analysis, cost-benefit analysis, structured systems analysis and design, feasibility analysis, technology and software assessment, telecommunications needs analysis, project planning and management, system installation, testing, training and implementation, conversion to production status, technical and procedural documentation, user training, and post-implementation assessment and administration; may be a primary resource for an organization with a complex system.
    The essential responsibilities and duties for this position include. but are not limited to, the following:
    • Supports all activities to develop and maintain stakeholder project awareness, engagement, and buy-in
    • Hosts and manages department and cross-departmental meetings
    • Develops agendas, documents decisions
    • Facilitates communications across project staff and departments
    • Analyzes and resolves complex system and business process issues
    • Develops and implements modifications as necessary
    • Prepares special reports
    • Maintains records of system documentation
    • Provides advice and recommendations to meet user needs
    • Designs, develops and implements new systems to support departmental activities setting the scope, boundaries and objectives for system functions interfaces based on departmental needs
    • Provides existing workflows, interfaces and processes
    • Solicits recommendations for improved, or needed operational changes
    • Provides input to schedules and tasks for SFPD resources
    • Provides details of the organization's equipment, software, interfaces, and services
    • Reviews, comments and gain SFPD approval all documents
    • Researches and evaluates SFPD systems, tools and data
    • Ensure department interface requirements are understood, documented, implemented and maintained for current system, during transition, and for the future systems(s)
    • Provides ongoing project management support and resolve problems as needed and prepare timely, accurate, and meaningful project reports for management
    • Prepares test plans, documentation and training materials, and work with vendors to prepare technical specifications and scopes of work
    • Prepares workflows as well as documents, both as-is and to-be business processes, based on requirements gathering sessions from subject matter experts
    • Establishes and maintains good working relations with department personnel, staff, vendors, peers, and management
    • Effectively represent the SFPD at strategic or complex customer meetings, or city events in a professional manner
    • Stays current with technology changes and to stay abreast with law enforcement operations that influence technology solutions
    • Perform related duties and responsibilities, as assigned Qualifications
      1. Education: An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely related field]. AND
      2. Experience: Three (3) years of full-time professional experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
      • Substitution: Additional full-time professional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units /forty-five (45) quarter units with a minimum of 10 semester/ 15 quarter units in computer science or a closely related field. One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
        Verification of Education and Experience: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at
        Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
        All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
        Resumes will not be accepted in lieu of a completed City and County of San Francisco application.
        Applications completed improperly may be cause for ineligibility or disqualification.
        Background Investigation: Prior to employment with the San Francisco Police Department, a thorough background investigation will be conducted to determine the candidate's suitability for employment. The investigation may include, but not be limited to: criminal history records, driving records, drug/alcohol screening, and other related employment and personal history records. Reasons for rejection may include use of controlled substances and alcohol, felony conviction, repeated or serious violations of the law, inability to work with co-workers, inability to accept supervision, inability to follow rules and regulations or other relevant factors. Candidates may be required to undergo drug/alcohol screening, and must clear Department of Justice and Federal Bureau of Investigation fingerprinting. Criminal records will be carefully reviewed; candidates who do not report their complete criminal records on their applications will be disqualified. Applicants will be fingerprinted.
        San Francisco Police Department (SFPD) job applicants would need to provide official verification consistent with the City's COVID-19 policy they are "Fully Vaccinated/Full Vaccination" before they can advance to the required Background Process phase of the recruitment process. "Fully Vaccinated" and "Full Vaccination" mean two weeks after completing the entire recommended series of vaccination (usually one or two doses) with a vaccine authorized to prevent COVID-19 by the FDA, including by way of an emergency use authorization, or by the World Health Organization (WHO). For example, an individual would be fully vaccinated at least two weeks after receiving a second dose of Pfizer-BioNTech or Moderna COVID-19 vaccine or two weeks after receiving the single dose of Johnson & Johnson COVID-19 vaccine. This SFPD specific COVID-19 vaccination applicant requirement supersedes the City's general COVID-19 vaccination new hire requirement.
        Additional Information
        Recruiter Information: If you have any questions regarding this recruitment or application process, please contact the Staff Services analyst, Danny Wan at
        Additional Information Regarding Employment with the City and County of San Francisco:
        • Information About The Hiring Process
        • Conviction History
        • Employee Benefits Overview
        • Equal Employment Opportunity
        • Disaster Service Worker
        • ADA Accommodation
        • Right to Work
        • Copies of Application Documents
        • Diversity Statement
          SFPD Recruitment:
          HOW TO APPLY
          Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.
          • Select the "I'm Interested" button and follow instructions on the screen
            CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
            The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Keywords: City and County of San Francisco, San Francisco , IS Business Analyst - Senior - SFPD (1053), Professions , San Francisco, California

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