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Medical Record Technician (2112) - Department of Public Health

Company: City and County of San Francisco
Location: San Francisco
Posted on: May 27, 2023

Job Description:

Company Description
The San Francisco Department of Public Health is accepting applications in Class 2112 Medical Records Technician.

  • Application Opening - Tuesday, April 25, 2023
  • Application Deadline - Interested applicants are encouraged to apply immediately as this job ad may close at any time, but not sooner than Tuesday, May 16, 2023
  • Compensation: $37.3375.00 - $45.4125.00 Hourly; $77,662.00 - $94,458.00 Annually
  • Appointment Type: Permanent Civil Service
  • Shifts: Variable; may include days, evenings, weekends, holidays.
    Depending on the needs of the operation
  • Employment Type: Full-Time DPH Statement of Diversity, Equity and Inclusion
    The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the diversity of its workforce. All employees are required to participate in the Department of Public Health's work to advance equity, inclusion, and diversity through:
    • Commitment to providing exceptional care and services to all residents of the City and County of San Francisco service population, with heightened awareness of responsiveness to racially, ethnically, and culturally diverse members of the service population and the DPH workforce.
    • Desire and commitment to lead and participate in anti-racism, racial justice, and equity work that improves quality of patient care and employee experiences; along with the commitment and fortitude to drive change in these areas.
    • Desire to work with, relate to, serve, and support a diverse service population and workforce.
    • Commitment to health equity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. Job Description
      Under general supervision, 2112 Medical Records Technician assists in analyzing, coding and compiling all medical records on patients treated at City and County medical facilities; may assist the medical staff in the selection of cases for specific research projects; supervises clerical staff assigned to the Medical Records Department; and performs related duties as required. Examples of essential duties of this position include but are not limited to:
      • Assists in training and mentoring of assigned clerical personnel; monitors and leads medical records clerks/ clerical personnel by assessing medical records clerical needs, making periodic reviews of the quality and quantity of work performed; assists in workflow development; assists in developing production standards to meet departmental goals; conducting in-service training
      • Serves as a liaison with medical health care providers, managers and requestors by communicating medical records information in a timely manner; providing orientation and/or responses to medical record functions, procedures and responsibilities; attending meeting as needed; resolving problems as encountered and promoting understanding and cooperation with medical record users
      • Analyzes medical record deficiencies in accordance with Information Management Standards mandated by JCAHO/Title 22 by scanning the records for appropriate signatures, medical entries, inclusion of proper forms and reports and special audit requests to ensure a complete and concise legal document, timely assignment and tracking physician documentation deficiencies.
      • Assists in creating new MRN for patients not registered in EPIC
      • Manage complex efaxes workflow
      • Codes diseases and medical operations using an encoder and required EHR by using ICD-10-CM, ICD-10-PCS, and CPT as required by the Center for MediCare and MediCaid Services, American Medical Association, State of California, the Joint Commission on the Accreditation of Hospitals Organization, and Title 22 Standards in order to provide information for billing, data, research and retrieval of patients' records by diagnosis and procedures performed
      • Process medical records of patients by assembling, analyzing, coding and checking for compliance with established policy on nomenclature and procedures; files charts and assists in the revision of files.
      • Abstracts information from medical records for statistical indexing and for the preparation of summary reports to official agencies requesting medical information on patients.
      • Assists medical staff in compiling data for research projects.
      • When required, prepares hospital records to be taken to court and assumes responsibility for the return of such records to their proper place.
      • Consults with doctors, nurses and other personnel in order to issue complete, up-to-date and accurate medical records.
        The 2112 Medical Records Technician also performs other related duties as assigned.
        One (1) year of experience, within the last five (5) years, performing one of the following duties: abstraction of medical information, coding, or release of medical information; AND
        License and Certification:
        Possession of a valid Registered Health Information Technician (RHIT) certification
        Substitution: Possession of a valid Registered Health Information Administrator (RHIA) certification may substitute for the required experience and the RHIT certification.
        Note: One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.
        Applicants must meet the minimum qualifications by the final filing deadline unless otherwise noted
        Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.
        Supplemental Questionnaire Examination: (Weight = 100%): Qualified candidates will be sent a Supplemental Questionnaire (SQ) exam that must be completed by the set date. Candidates will be evaluated on their relative knowledge, skill and ability levels in job-related areas. A passing score must be achieved on the SQ in order to be placed/ranked on the Eligible List. Candidate responses on the Supplemental Questionnaire cannot be changed once submitted. Candidates will be placed in rank order according to their final score on the SQ.
        Supplemental Questionnaire will be evaluated in relations to the knowledge, skills and abilities required for this class which may include, but are not limited to: Knowledge of ability to lead and assist in planning and organizing clerical activities; knowledge of problem solving and decision-making processes; ability to analyze and abstract medical information; Knowledge of coding procedures; Knowledge of legal provisions governing medical record practices; knowledge of clerical procedures; oral communication ability ability to read and write; ability to work independently; ability to identify, describe, and use HIM related software applications.
        Eligible List: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible lists, shall not be made public unless required by law. However, an eligible list shall be made available to public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g. as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.
        Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. The department may administer additional position-specific selection procedures to make final hiring decisions.
        Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.
        Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
        Additional Information
        Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications, and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at
        Additional information regarding Employment with the City and County of San Francisco:
        COVID-19 Policies
        Personal Protective Equipment (PPE)
        Medical Examination Prior to Hiring
        Electronic Health Record (EHR)
        Note on ICARE
        Other Conditions of Employment and Important Information
        Information About the Hiring Process
        Conviction History
        Employee Benefits Overview
        Equal Employment Opportunity
        Disaster Service Worker
        ADA Accommodations
        Veteran's Preference
        Seniority Credit in Promotional Examinations
        Right to Work
        Copies of Application Documents
        Diversity Statement
        If you have any questions regarding this recruitment or application process, please contact Diane Zhou at or (628)271-6703.
        CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
        The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
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Keywords: City and County of San Francisco, San Francisco , Medical Record Technician (2112) - Department of Public Health, Professions , San Francisco, California

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