Help Desk Analyst II
Company: Robert Half
Location: Brisbane
Posted on: January 27, 2023
|
|
Job Description:
Ref ID: 562832Classification: Help Desk Analyst IICompensation:
$38.00 to $40.00 hourlyYou could join the Robert Half team if you
are looking for work as a Help Desk Analyst ll! We especially want
to hear from you if you have a can-do attitude and are looking to
be part of a highly motivated team. If you're looking for work
where you can represent the Service Desk by liaising with 2nd and
3rd level teams to help transition new and changing services, this
Help Desk Analyst ll role might be for you. You might find yourself
creating knowledge articles and arranging training for other Help
Desk Analysts when needed. You will spend your time handling
complex end-user support issues and providing support to team
members by focusing on restoring service to the end users. Another
important piece of knowledge you should have as the Help Desk
Analyst ll is how your role relates to IT projects and IT Service
Management initiatives. This Help Desk Analyst ll position
absolutely must understand Incident, Problem, Change Management and
other processes. If you understand how these processes work
together to provide superior support and high availability of our
business, you will have an edge over the competition. If you are a
self-confident, motivated person with a strong work ethic and
excellent communication skills - and you enjoy a fast-paced
team-driven environment - we invite you to apply. This Help Desk
Analyst II opportunity is located in Brisbane, California and will
be a long-term contract / temporary position.Your
responsibilities
Keywords: Robert Half, San Francisco , Help Desk Analyst II, Professions , Brisbane, California
Click
here to apply!
|