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Senior Site Reliability Engineer

Company: Pager
Location: San Francisco
Posted on: January 26, 2023

Job Description:

How You Contribute To Our Vision: Key Responsibilities


  • You partner with Engineering stakeholders to design and deliver a reliable, scalable, secure, and performant platform.
  • You continuously strive to improve the customer experience: Full lifecycle support (creation, development, deployment, retirement), observability, flexible connectivity, and monitoring.
  • You stay current on technology trends in order to suggest innovative tools and approaches to interesting problems.
  • You share your expertise with the entire Engineering organization
  • You participate in a 24/7 on-call rotation. And yes, we use PagerDuty to manage our on-call schedules.

    About You: Skills and Attributes

    • You have solved multiple problems by writing code to automate your way out of them and have a passion for replacing manual processes time and time again with your code
    • You have been responsible for running critical services that multiple customers depend upon. You understand the importance and impact that operational optimization can have on a product and the positive ripple effects that it can have across an entire organization
    • You believe CI servers, push-button deploys, time-series datastores, metrics dashboards, and centralized logging are not just "nice to haves," they are critical pieces of infrastructure that rapidly pay for themselves. You are familiar with the tool-space and can suggest products in each of these areas.
    • You are empathetic: You take others' opinions into account and clearly communicate your thoughts to reach technical solutions quickly.
    • You consider it important to understand and appreciate your customers, and enjoy seeing your work improve the work of others.

      Minimum Requirements

      • Experience in a dynamic language like Ruby or Python
      • Experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure)
      • Experience working with a container scheduler platform, preferably Kubernetes
      • Experience with cloud-native network services like Transit Gateways, VPC configurations, and peering.
      • Experience with load balancing (Nginx, NLB/ALB, etc.), traffic ingress, and egress techniques.

        Preferred Requirements

        • Experience with infrastructure as code (Terraform or CloudFormation)
        • Experience with monitoring, observability and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, etc.)
        • Knowledge of configuration management systems like Ansible, Chef, or Puppet
        • Experience in automating releases, continuous integration/delivery systems, and relevant tools (e.g., Jenkins, CircleCI, Travis CI, Buildkite, etc.)

Keywords: Pager, San Francisco , Senior Site Reliability Engineer, Professions , San Francisco, California

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