IT Technician
Company: Boardwalk Investment Group Management LLC
Location: Yountville
Posted on: January 26, 2023
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Job Description:
IT Technician Yountville, CA Laying in the heart of Napa Valley,
The Estate Yountville features two magnificent hotels that embody
the perfect getaway and retreat. Surrounded by vineyards,
Michelin-star restaurants and exquisite views in Yountville, our
22-acre haven sits among one the most coveted viticulture regions
in the world. We invite our guests to immerse themselves in a
redesigned Wine Country experience in a delightfully vino-cultured
manner: two luxury hotels with decidedly different personalities -
the vibrant Hotel Villagio and its sophisticated counterpart,
Vintage House, a chic and tranquil sanctuary. A combined room-count
of nearly 200 rooms and suites allows us to create a memorable
experience for any occasion! This position reports to the
on-property IT Manager and works with them along with the parent
company's IT team. This position is entirely on-site - local
applicants or applicants willing to relocate only. ESSENTIAL JOB
RESPONSIBILITIES Be a 'hands on' technologist that will provide
technical support to both our internal team and our guests for
various issuesSupporting Microsoft Office 365 and the Microsoft
Office suite of applications Handling Active Directory account
provisioning and setting up group permissionsBuilding and
configuring PCs and laptops as well as loading softwareRunning and
terminating infrastructure cabling between workstations and
communication closets Responding to user calls and emails to
troubleshoot reported problems and taking necessary steps to
resolve the issue Assist users with Operating System issues,
desktop software and network/local printer issues Collaborate with
the IT Manager to troubleshoot and resolve ad-hoc incidents with
hardware, software when needed Administer email, team collaboration
platform, and anti-virus systemsSetup of peripherals and components
when necessary Help set up audio/visual components for in-house and
guest events. Assist with troubleshooting Property Management
Software (PMS) and Point of Sales (POS) softwareAssist with
troubleshooting an on-premises VoIP solutionKeep track of IT
supplies and equipment REQUIRED QUALIFICATIONSBachelor's Degree
with 1-2 years' experienceA flexible, can-do attitude with customer
orientation and strong dependabilityReliable, punctual,
well-organized, self-motivator who works well alone and with
othersExperience with Windows 10 computers. Understanding of
networking concepts: DHCP, DNS, LAN/WAN, TCP/IP, VoIP, PoE,
etc.Excellent oral and written communication skills in
EnglishCustomer-oriented and cool-temperamentAble to work in a
mixed hospitality/office environmentExperience working within
hospitalityKnowledge of Oracle Opera Cloud PMSKnowledge of Oracle
MicrosExperience working with MFA and RMM solutions Schedule:
Full-Time, Wednesday-Sunday or Saturday-Wednesday, 8:00am-5:00pm
The Estate Yountville offers an attractive compensation and
benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and
requirements for the performance of this job. It is not to be
construed as an exhaustive statement of duties, responsibilities,
or requirements. Nothing in this job description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time. The Estate Yountville is
an equal opportunity employer
(Minorities/Females/Disabled/Veterans)
https://www.theestateyountville.com/ PM22
PI200742666
Keywords: Boardwalk Investment Group Management LLC, San Francisco , IT Technician, Professions , Yountville, California
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