Senior Data Salesforce Analyst

Company: Hays
Location: San Francisco
Posted on: August 7, 2022

Job Description:

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.An American Company is seeking a Senior Data Salesforce Analyst in San Francisco, CA.Role Description---Serve as the domain expert for Saleforce.com configuration, administration, and customization of simple to complex business requirements.---Drive the planning, prioritization, design, development and deployment of new projects and system improvements!---Evaluate and address multi-functional and cross-system dependencies to attain optimal user experience and data integrity.---Understanding product requirements, creating and grooming user stories (in Jira), and partnering with the Product and Development team to deliver excellent solutions.---Delivering continuous transformation by identification and design of both system and process improvements.---Maintain familiarity with other business systems and platform technology capabilities in order to make recommendations for upstream/downstream integration or functionality intersection points---Complete the configuration for user stories within Salesforce, App Exchange products, or othercloud-based technologies---We collaborate with developers to test and verify that solutions will meet the business requirements!---We work closely with the project team during user acceptance testing for tracking issues through to resolution and securing end user acceptance sign-off---Partner with Product, Business and IT team members to define, plan, and complete simple tosophisticated projects, in addition to ongoing delivery of small improvements and fixes.---Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Customer concern, Workflows and Approvals, and Process Builder---Understand data structure, data interfaces and how data flows and transforms from sourcesystems to the downstream systems---Provide ongoing process and system support during critical business operational processes, inclusive of evening and weekend hours when required---Ensure systems are regulatory compliant and meets company's security requirements---Document processes on company's internal wiki, create job-aids for users, and deliver technical training when neededSkills & Requirements---5 years of demonstrable experience as Salesforce Business Systems Analyst---2+ years of experience with Salesforce Administration---1+ year of Tableau CRM experience---Bachelor's degree in role related field required---Experience implementing and leading enterprise business systems---Fundamental understanding of CRM and Marketing Automation technologies---Highly skilled at problem solving and critical thinking in a technical context---Highly skilled in systems-level and operational thinking---Superb communication and negotiation skills as you work with the business to set and maintain---Priorities---Ability to lead high volume of requests from multiple customers in a timely, accurate and efficient---manner and prioritize with minimal direction---Experience working with cross-functional teamsBonus Points!---Current relevant Salesforce certifications---Strong preference for Salesforce Service Cloud Implementations (Communities, CaseManagement, Knowledge base and Agent Console)---Prior experience working with Customer Data Platform (CDP) technologiesWhy Hays?You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it. Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.---Medical ---Dental ---Vision ---401K ---Life Insurance ($20,000 benefit)Nervous about an upcoming interview? Unsure how to write a new resume?Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is an Equal Opportunity Employer.Drug testing may be required; please contact a recruiter for more information. #1138004

Keywords: Hays, San Francisco , Senior Data Salesforce Analyst, Professions , San Francisco, California