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Associate Risk Analyst- Ecommerce

Company: The Mice Groups, Inc.
Location: San Francisco
Posted on: January 16, 2022

Job Description:

Associate Risk Analyst- ECOMMERCE
San Francisco, CA
This position will be remote until we go back to work in the office in September 2021.

Contract to Hire

The Opportunity
We are seeking an Associate Risk Analyst to join our growing team to play a key role in mitigating the risk for our unique e-commerce marketplace. The core responsibilities of the Associate Risk Analyst will be largely focused around protecting us from various forms of risk and fraud by reviewing transactions and accounts in an e-commerce environment. The Associate Risk Analyst will also work closely with representatives from Customer Service and Policy & Abuse, as well as several other internal teams to mitigate risk.

What You'll Be Doing
Identify and track current fraud trends by reviewing transaction patterns and accounts
Review and analyze user behavior
Process credit-backs, refunds, and chargebacks
Review inbound/outbound transactions

What You'll Need To Be Successful
Bachelor's degree or 2 years of relevant professional e-commerce experience in fraud investigation, finance, or law enforcement
Strong attention to detail with excellent research, writing, time management, and problem-solving skills
Demonstrated ability to construct solutions independently and apply strong decision-making in complex situations
Ability to manage multiple projects simultaneously
A plus if you have experience in Tableau and/or Splunk

The Mice Groups is a certified Minority Business Enterprise. We have been named one of Silicon Valley's -fastest growing -private companies two years in a row and were named to Inc's 5000 -fastest growing -private companies in the nation.
We provide professional technology staffing solutions to the most respected companies in a variety of industries, including Finance and Banking, Software Development, e-Commerce and Retail, Biotechnology, Healthcare, Insurance and Services for -contract, contract to hire as well as direct hire roles.
Please visit our website at -www.micegroups.com/ -to see a complete listing of all of our current openings.

Keywords: The Mice Groups, Inc., San Francisco , Associate Risk Analyst- Ecommerce, Professions , San Francisco, California

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