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Sales Operations Analyst

Company: LiveRamp
Location: San Francisco
Posted on: April 11, 2021

Job Description:

LiveRamp is the leading data connectivity platform. We are committed to connecting the world's data safely and effectively, advancing innovation, and empowering people to do good. Our platform powers customer experiences centered around the needs and concerns of real people, keeping the Internet open for all. We enable individuals around the world to connect with the brands and products they love. LiveRampers thrive on solving challenging problems for the good of humanity-and we're always looking for smart, kind, and creative people to help us get there. Mission: LiveRamp makes it safe and easy for businesses to use data effectively. This position within Sales Operations will focus on managing the Sales Stack for our SDR Team, our FinOps Team, and Field Teams here at LiveRamp. This role enables you to have significant business impact through involvement in Salesforce development, process improvements, reporting, forecasting, and other highly visible projects.-- For this role, we're looking for someone who is looking to build out their process design mindset and grow in their Sales Operations career. You will be actively working on your own projects to improve the sales stack by carefully gathering requirements, understanding the pain-points and putting a solution in place to drive effective change. This position will also serve as a front line person to our stakeholders as they develop more familiarity with our instance. You will:

  • Streamline existing Sales, SDR and FinOps processes.
  • Perform project-based-work on an on-demand basis for the above departments.
  • Create Salesforce dashboards for the above departments.
  • Maximize functionality of our sales and prospecting processes and platforms.--
  • Maintain consistent global standards for our data.
  • Scope and design functional needs for Salesforce development projects.
  • Assist the team in maintaining our Sales Support alias and Slack Channels.
  • Ownership of Account Data, Contact Data, Lead Data and Activity Data.
  • Ownership of DnB Optimizer, Einstein Activity Capture, LinkedIn Sales Navigator, SalesLoft and more. Your team will:-- Help us scale the business by building carefully thought-out processes and reducing future technical debt. The team is laser focused on transforming our instance of Sales Cloud to a best-in-class system. About you:--
    • Minimum 3-5 years relevant experience.
    • Strong problem solving and collaboration skills required.
    • Experience defining and implementing sales processes, procedures and policies
    • Business familiarity with SaaS companies.--
    • Salesforce project-based experience
    • Salesforce reporting experience Bonus Points:
      • AdTech Experience a Plus.
      • Experience presenting projects to diverse stakeholders and integrating feedback to future development needs.
      • People. Work with talented, collaborative, and friendly people who love what they do.
      • Food. Enjoy catered meals, boundless snacks, and the occasional food truck.
      • Fun. We host events such as game nights, happy hours, camping trips, and sports leagues.--
      • Work/Life Harmony. Flexible paid time off, remote work opportunities, and paid parental leave.--
      • Stock. Every employee is a stakeholder in our future.
      • Whole Health Package. Medical, dental, vision and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement up to $100 per month.--
      • Savings. Our 401K matching plan helps you plan ahead.
      • Commuter Subsidy. $75 per month to be used toward commuter cards, monthly parking, rideshare pools, or metro/bus passes.
      • Location. Work in the heart of San Francisco or New York City! More about us: LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents. LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.-- California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process. To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes. Will you now or in the future require sponsorship for employment visa status (e.g. H-1B status)? --*
        Do you now or have you ever worked at LiveRamp or Acxiom? --*
        Were you referred (actively encouraged to apply to this role) by a current or former LiveRamper?
        U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at LiveRamp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
        • Autism
        • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
        • Blind or low vision
        • Cancer
        • Cardiovascular or heart disease
        • Celiac disease
        • Cerebral palsy
        • Deaf or hard of hearing
        • Depression or anxiety
        • Diabetes
        • Epilepsy
        • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
        • Intellectual disability
        • Missing limbs or partially missing limbs
        • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
        • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: LiveRamp, San Francisco , Sales Operations Analyst, Professions , San Francisco, California

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