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Analyst, Data Science

Company: Sephora
Location: San Francisco
Posted on: April 10, 2021

Job Description:

Job ID: 182983 Location Name: CA-FSC SF Off (0174) Address: 525 Market St, 32nd Floor, Palo Alto, CA 94105, United States (US) Job Type: Full Time Position Type (Regular/Temporary): Regular Job Function: Marketing Sephora Digital Through original thinking, pioneering action, and disrupting the status quo, our Digital team has transformed the beauty retail industry. From social to mobile to site to in-store technology, Sephora is a leading digital player that builds innovative client experiences where the clients are always the focus. With a "Genius" designation on the L2 Digital IQ Index (seven years in a row), we'll continue to set the pace for the industry---especially with you on our team. Your role at Sephora: As the Advanced CRM Analytics Analyst on the CRM Data Science Analytics team within CRM, you will play a critical role in supporting Sephora's marketing, merchandising, and client loyalty organizations. Reporting to the Senior Manager of Data Science Analytics, this person will dive deep into our in-house models and work with CRM Data Management to incorporate our abundant marketing, merchandising, and sales data to find valuable client insights, drive decision making, and influence business strategy. This person will work with the Data Science Analytics Analyst to scale and put the insights into action. In addition, this person will have a key role in Sephora's ongoing personalization initiative. The successful candidate has strong analytic/programming skills, broad experience with complex business analysis, and a passion for all things beauty. The role has broad exposure, visibility, and impact throughout the organization and will influence the future of data science at Sephora. Position Responsibilities: * Analyze large volumes of client data and use it to inform how we define client-centric strategies to grow our business particularly around client lifetime value and advanced client segmentation. * Conduct deep dive analysis & leverage existing analytics work to uncover new insights and opportunities * Coordinate with marketing partners to influence testing to determine efficacy of pilot programs & promotions * Perform ad hoc analysis to answer strategic business questions * Develop and publish dashboards and insights summaries to share with leadership * Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative Qualifications: * Strong Analytics background with 2-4 years' experience in an Analytics role * Strong SQL skills * Exceptional problem solving and analysis skills * Fast Learner who is eager to dive into the data and expand their analytics skills * Excellent communication skills - able to articulate findings that are not always straightforward or intuitive * Strategic mindset * Intellectual curiosity and willingness to accept feedback * Superb attention to detail * Ability to work with tight deadlines and handle multiple projects * Flexible and adaptive, enjoys an ever-changing, dynamic work environment * Comfortable with ambiguity You'll love working here because: * The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful. * The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with. * The product. Employees enjoy a product discount and receive free product ("gratis") various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!) * The business. It feels good to win - and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world---with the awards and accolades to back it up. * The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and "Summer Fridays" (half-days every Friday between Memorial and Labor Day)---and so much more. * The LVMH family. Sephora's parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior. Working at Sephora's Field Support Center (FSC) Our North American operations are based in the heart of San Francisco's Financial District, but you won't hear us call it a headquarters - it's the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client's every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it's not broken, fix it. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. #LI-SCR COMPANY OVERVIEW: SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Mo--t Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Keywords: Sephora, San Francisco , Analyst, Data Science, Professions , San Francisco, California

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