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Senior Service Manager

Company: Regional Recreation Corporation of Wood Buffalo
Location: San Francisco
Posted on: April 9, 2021

Job Description:

Senior Service Manager in San Francisco, California - Careers at San Francisco Bay Area Skip Branding

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    • Willowick Terms of Use
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      • Entrata Terms of Use Privacy Policy --2020--Entrata, Inc. All rights reserved. We use cookies and services to understand how you use our site and to improve your browsing experience. By clicking "I Accept All Cookies", closing the bar, or continuing to browse, you agree to the storing of cookies on your device. Your cookie settings can be changed at any time by clicking "Cookie Preferences" in the footer of this site. To find out more, please view our Privacy Policy Cookie Preferences Senior Service Manager in San Francisco, California - Careers at San Francisco Bay Area Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! Senior Service Manager Location US-CA-San Francisco Job ID 2021-7768 Category Multifamily Type Full-Time Overview When you join Willowick, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come. Responsibilities As a Senior Service Manager with Willowick, you will oversee and coordinate all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Willowick standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include but are not limited to:
        • Manage the completion of all work orders generated from resident requests
        • Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met
        • Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives
        • Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks
        • Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency
        • Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance
        • Prepare and manage the maintenance and capital expense budget for the property
        • Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment
        • Comply with all Willowick policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards and regulations
        • Effectively manage personnel overtime usage, audit accuracy and provide approval of personnel time sheets
        • Provide staff with correct equipment, tools, and training as appropriate to the property
        • Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling
        • Adjust and operate the fire alarm and life safety systems
        • Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues.
        • Ability to troubleshoot standard operations and repair problems with limited supervision
        • When applicable, obtain required city and/or government licenses or permits, i.e.:
          • The EPA CFC Universal Certification Technician certificate
          • Pool & Spa Operator Qualifications Minimum Requirements include:--
            • High school diploma or equivalent form an accredited institution
            • Three or more years of property maintenance management or leadership experience in related industry
            • Five or more years of experience Multifamily Management in Class A
            • EPA, CPO and HVAC preferred
            • High Rise Experience required
            • Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances
            • Appropriate EPA Certifications for refrigerant recycling
            • Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations
            • Proven ability to train and direct others
            • Demonstrated leadership skills and experience
            • Excellent written, verbal and customer service skills
            • Driver's license to operate machinery on property
            • Hospitality experience is preferred Closing Willowick Residential, a Hines company, seeks to elevate the multifamily industry to levels that surpass the expectations of our partners and residents. Since 2011, Hines has expanded its multifamily division to include over 50 developments and more than 17,000 units in 29 cities across the United States.Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 225 cities in 25 countries. Hines has approximately $144.1 billion-- of assets under management, including $75.5 billion for which Hines serves as investment manager, including non-real estate assets, and $68.6 billion for which Hines provides third-party property-level services. The firm has 165 developments currently underway around the world. Historically, Hines has developed, redeveloped or acquired 1,426 properties, totaling over 472 million square feet. The firm's current property and asset management portfolio includes 576 properties, representing over 246 million square feet. With extensive experience in investments across the risk spectrum and all property types, and a pioneering commitment to sustainability, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. --AUM includes both the global Hines organization as well as RIA AUM.Visit www.willowick.com or www.hines.com for more information.We are an equal opportunity employer and support workforce diversity. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.No calls or emails from third parties at this time please. Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs

Keywords: Regional Recreation Corporation of Wood Buffalo, San Francisco , Senior Service Manager, Professions , San Francisco, California

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