Digital Operations Analyst
Company: Red Ventures LLC
Location: San Francisco
Posted on: April 9, 2021
San Francisco, CAAs a Digital Operations Analyst youll work with
RV business leaders and be responsible for driving the operations
our websites through iterative experience optimization, deep diving
into visitor behavior and performance, and driving the creation of
new features and tools that enhance the customer experience and
drive additional revenue.
Youll work closely with Engineers and Creative teams to define
requirements for new experiences and features, as well as carry
those projects from conceptualization to deployment. You will be
responsible for using data analysis to inform the site strategy,
implement changes, and communicate the impact, performance, and
next steps to teammates and senior leaders.
Using in-house data from our digital businesses, youll develop
actionable insights and define KPIs to measure success, then work
directly with engineers to define product features, create product
road maps, and bring your ideas to life on the most read technology
news source on the Web.
What Youll Do:
Develop and implement testing initiatives and product features.
Analyze their performance against core KPIs that align with the
broader business goals.
Manage the development of user-centric features & flows to help
streamline the customer experience and drive additional value to
Operate as an owner of the site, using data and a deep
understanding of our users to identify areas to optimize,
troubleshoot functionality, and work with others to develop
solutions that enhance the experience and performance of the
Work directly with Engineers and Creative teams to define features
and create a site experience roadmap to bring your ideas to
Communicate timelines, goals, and performance to diverse audiences,
including engineers, content writers, digital designers, fellow
analysts, and senior leaders.
What Were Looking For:
1-3 years of experience as a Digital Operations Analyst, Website
Operations Analyst, or Product/UX Analyst.
Experience in a UX, Product, or site optimization role with an
emphasis on optimization testing and feature development.
Strong understanding of testing methodologies, statistical
significance, and robust test analysis.
Proficient in SQL, BigQuery, or DataGrip (preferred); can weave
together data from multiple relational databases.
Proficient with Google Analytics, Adobe analytics or another
segmentation platform; can segment data and analyze performance
based on meaningful differences between user groups.
Demonstrated ability to synthesize data into actionable insights
and communicate recommendations to leadership.
Strong level of accountability and ability to communicate across
functional teams to drive priorities, anticipate pitfalls, and
raise issues before they become project blockers.
Excellent organizational and communication skills.
Passionate about understanding customer behavior and improving the
quality of interactions.
Desire to work hands-on in a performance-based,
analytically-driven, and fast-paced environment.
Who We Are:
We offer competitive salaries and a comprehensive benefits program
for full-time employees, including medical, dental and vision
coverage, paid time off, life insurance, disability coverage,
employee assistance program, 401(k) plan and a paid parental leave
Red Ventures is an equal opportunity employer that does not
discriminate against any employee or applicant because of race,
creed, color, religion, gender, sexual orientation, gender
identity/expression, national origin, disability, age, genetic
information, veteran status, marital status, pregnancy or any other
basis protected by law. Employment at Red Ventures is based solely
on a person's merit and qualifications.
We are committed to providing equal employment opportunities to
qualified individuals with disabilities. This includes providing
reasonable accommodation where appropriate. Should you require a
reasonable accommodation to apply or participate in the job
application or interview process, please contact
Keywords: Red Ventures LLC, San Francisco , Digital Operations Analyst, Professions , San Francisco, California
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