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Lead Product Analyst

Company: Fivestars
Location: San Francisco
Posted on: November 23, 2020

Job Description:

Fivestars is America?s largest local commerce network, driving over $3 billion of sales and 100 million transactions annually. Our mission is to help businesses and communities thrive by turning every transaction into a relationship. We offer an all-in-one payments, loyalty and marketing automation platform that brings more customers to local businesses. Founded in 2011, Fivestars is backed by Lightspeed, DCM, Menlo Ventures, HarbourVest, and others. Together, let?s #LoveLocal. For more information visit: www.fivestars.com . Who you are As a Lead Product Analyst, you will serve as an analytics and machine learning expert and use data and experiments to develop insights that will directly influence the product roadmap. You are a strong cross-functional team player who wants to contribute to a product that impacts the lives of business owners and consumers alike. You are flexible and enjoy working collaboratively in fast-paced environments.-- What you?ll do Develop models and algorithms that deepen our understanding of user behavior & identify business opportunities for Fivestars Lead the design and development of A/B testing experiments from determining how they should be run and evaluating their impact on key company metrics-- Partner with product, engineering, and research and use your data insights to influence product roadmap development-- Mentor data scientists and analysts in the team and help them develop their technical knowledge, skills, judgment and ensure consistent delivery of high caliber output-- Collaborate with other members of the analytics team to design, build, maintain, and standardize analytics processes and systems-- What we?re looking for Quantitative Bachelor?s degree in Statistics, Economics, Mathematics, Operations Research or Engineering-- 7-8 years relevant experience in analytics, B2B or fintech experience preferred-- 4+ years of hands-on expertise with data mining and statistical modeling techniques such as experimentation, clustering, classification, regression, tree-based methods, neural nets, support vector machines, anomaly detection, and natural language processing Deep understanding of statistical methods and comfort with complex models Experience with a scripting language like Python or R Strong experience building out dashboards in Tableau to help run the business Experience b uilding metric frameworks to understand user behaviors Strong ability to use experimentation (A/B testing) and statistical/predictive analysis to guide decision making Strong track record of working with cross-functional teams to accomplish objectives and achieve highly impactful results Understanding of wider context and the business case behind questions and uses creative methods to drive results Fivestars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fivestars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Fivestars are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor?s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to: Autism Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS Blind or low vision Cancer Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or hard of hearing Depression or anxiety Diabetes Epilepsy Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome Intellectual disability Missing limbs or partially missing limbs Nervous system condition for example, migraine headaches, Parkinson?s disease, or Multiple sclerosis (MS) Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Fivestars, San Francisco , Lead Product Analyst, Professions , San Francisco, California

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