Lead Product Analyst

Company: Fivestars
Location: San Francisco
Posted on: November 23, 2020

Job Description:

Fivestars is America?s largest local commerce network, driving over $3 billion of sales and 100 million transactions annually. Our mission is to help businesses and communities thrive by turning every transaction into a relationship. We offer an all-in-one payments, loyalty and marketing automation platform that brings more customers to local businesses. Founded in 2011, Fivestars is backed by Lightspeed, DCM, Menlo Ventures, HarbourVest, and others. Together, let?s #LoveLocal. For more information visit: www.fivestars.com . Who you are As a Lead Product Analyst, you will serve as an analytics and machine learning expert and use data and experiments to develop insights that will directly influence the product roadmap. You are a strong cross-functional team player who wants to contribute to a product that impacts the lives of business owners and consumers alike. You are flexible and enjoy working collaboratively in fast-paced environments.-- What you?ll do Develop models and algorithms that deepen our understanding of user behavior & identify business opportunities for Fivestars Lead the design and development of A/B testing experiments from determining how they should be run and evaluating their impact on key company metrics-- Partner with product, engineering, and research and use your data insights to influence product roadmap development-- Mentor data scientists and analysts in the team and help them develop their technical knowledge, skills, judgment and ensure consistent delivery of high caliber output-- Collaborate with other members of the analytics team to design, build, maintain, and standardize analytics processes and systems-- What we?re looking for Quantitative Bachelor?s degree in Statistics, Economics, Mathematics, Operations Research or Engineering-- 7-8 years relevant experience in analytics, B2B or fintech experience preferred-- 4+ years of hands-on expertise with data mining and statistical modeling techniques such as experimentation, clustering, classification, regression, tree-based methods, neural nets, support vector machines, anomaly detection, and natural language processing Deep understanding of statistical methods and comfort with complex models Experience with a scripting language like Python or R Strong experience building out dashboards in Tableau to help run the business Experience b uilding metric frameworks to understand user behaviors Strong ability to use experimentation (A/B testing) and statistical/predictive analysis to guide decision making Strong track record of working with cross-functional teams to accomplish objectives and achieve highly impactful results Understanding of wider context and the business case behind questions and uses creative methods to drive results Fivestars provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Fivestars complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Fivestars are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. 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Keywords: Fivestars, San Francisco , Lead Product Analyst, Professions , San Francisco, California