SanFranRecruiter Since 2001
the smart solution for San Francisco jobs

Customer Solutions Tech Support

Company: MOMMY JOBS ONLINE
Location: San Francisco
Posted on: September 15, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! EssentialFunctions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge ofour management systemsvaried product line and installation processes Educate customers on the use ofour management system homesystemsand products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strictattendance/punctualitypolicy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select theCustomer ServiceWAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLKIMHALE on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: MOMMY JOBS ONLINE, San Francisco , Customer Solutions Tech Support, Other , San Francisco, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A CDL Truck Drivers - Teams
Description: Grow with us. We aren't just a career for new drivers. At CRST, we offer endless opportunities for experienced drivers. Our services include dry van, drayage, intermodal, and more We want Team Drivers (more...)
Company: CRST Expedited
Location: Manteca
Posted on: 09/23/2019

Repartidor (de tiempo parcial o completo) con DoorDash - Gana hasta $2
Description: Sin pasajeros. Sin jefes. Solo t--, tu m--sica y el camino. --Reg--strate y comienza a ganar dinero Elige tu medio de traslado y entrega comida y otros art--culos de las tiendas locales a los
Company: Doordash
Location: San Rafael
Posted on: 09/23/2019

Local CDL Class A or B Truck Driver- Gilroy CA
Description: Roy Miller Freight Lines, LLC LOCAL Class A and B and SHORT LINE HAUL COMPANY DRIVERS It's true - Roy Miller Freight Lines, LLC a family owned and operated native California LTL motor carrier, in (more...)
Company: Roy Miller Freight Lines
Location: Gilroy
Posted on: 09/23/2019


Class A CDL Experienced Truck Drivers Are Valued Employees!
Description: Grow with us. We aren't just a career for new drivers. At CRST, we offer endless opportunities for experienced drivers. Our services include dry van, drayage, intermodal, and more We want Team Drivers (more...)
Company: CRST Expedited
Location: Ceres
Posted on: 09/23/2019

Substitute Teacher, Get a $300 bonus
Description: Swing Education is looking for motivated and passionate substitute teachers in Woodbridge, NJ and its surrounding areas to join our community. With Swing, you'll have the opportunity to work with students (more...)
Company: Swing Education
Location: Gilroy
Posted on: 09/23/2019

Team Lead
Description: Job Description:JobContent JobsTable Shift Lead - San Rafael Job LocationsUS-CA-San Rafael Requisition ID2018-4158Job IndustryShift Leader Overview InfoMsg iCIMSInfoMsg Job ExpandableContainer (more...)
Company: Peet's Coffee
Location: San Rafael
Posted on: 09/23/2019

Seasonal Sales Associate - Part-time
Description: Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. (more...)
Company: Kohls
Location: San Rafael
Posted on: 09/23/2019

Class A CDL Truck Drivers - Teams
Description: Grow with us. We aren't just a career for new drivers. At CRST, we offer endless opportunities for experienced drivers. Our services include dry van, drayage, intermodal, and more We want Team Drivers (more...)
Company: CRST Expedited
Location: Watsonville
Posted on: 09/23/2019

Regional CDL A Truck Driver - Earn Up to $80k/annually!
Description: DLM Professional is hiring a Regional CDL A truck drivers
Company: DLM Professional
Location: Manteca
Posted on: 09/23/2019

Travel Labor and Delivery Registered Nurse - RN
Description: Supplemental Health Care is a nationally recognized healthcare staffing provider partnering with a top-notch hospital
Company: Supplemental Health Care
Location: Watsonville
Posted on: 09/23/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds