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Resident Advisor

Company: Guide Dogs for the Blind
Location: San Rafael
Posted on: May 21, 2019

Job Description:

OVERALL SUMMARY:-- The Resident Advisor (RA) provides supplemental support to our instructor team by being present for clients in a residential dormitory setting during off-peak hours of instruction, including overnight stays. The RA assists clients with instruction in basic dog care and handling, orientation, and guide-related education. In addition, the Resident Advisor provides transportation to and from the airport and other locations as required.-- This position also coordinates some class events, guests and volunteer interactions, and handles other general duties.-- POSITION ESSENTIAL FUNCTIONS: Provides overnight staff coverage for clients in the Student Residence located on the Guide Dogs for the Blind campus.-- The Resident Advisor assists clients with general dog care and handles routine matters that arise outside of guide work. Provides mentoring to clients on issues affecting their relationship with their guide.-- Out of the ordinary or complex matters or concerns are referred to the appropriate instructor/supervisor staff. The RA manages critical situations requiring immediate intervention, including acting in response to dog and client medical emergencies after hours, reporting noteworthy incidents to instructor, supervisor and nursing staff. The RA is present and supports clients through the guide dog training process as needed. Refers substantial matters or concerns to the appropriate instructor/supervisor staff. Schedules volunteer drivers and assists in client transport to and from the airport or train station. Orient clients to the residence building and campus grounds and provide theoretical orientation to town routes via tactile or computer maps. Facilitates evening and weekend group on campus educational experiences. ---- Assists clients with the use of various electronics available in the residence (e.g. computers, alarm clocks, televisions).-- Assists clients in the use of adaptive technologies available for use during training (e.g. JAWS, global positioning systems). Adheres to our organization's safety policies, procedures and code of conduct, and encourages others to do the same. Promptly report incidents and accidents according to campus procedures. Represent GDB at special functions and events. Other miscellaneous assignments as needed. -- POSITION ESSENTIAL REQUIREMENTS: Must enjoy working with, teaching and engaging socially with individuals of various personality, abilities, and communication styles, to ensure the clients--- time on campus is a positive one. --Must display a balance of flexibility and professionalism in interactions with clients.-- Must work independently and collaboratively in a team setting with excellent interpersonal and communication skills. --Must demonstrate solid time management and excellent organizational and administrative skills with documents and schedules. Must have excellent interpersonal, written and oral communication skills. Must be available to work weekends and some holidays, and be flexible with work times as they may vary frequently, including overnight shifts in the Residence. Prior experience caring for and handling dogs is highly desired. Must be able to safely handle a variety of large breed dogs, weighing up to 90 pounds, with varying strength and manageability. Must be able to safely lift up to 40 pounds. Employees are required to seek assistance when lifting dogs or objects weighing more than 40 pounds. Proficiency in Microsoft Office Suite, including Outlook e-mail, Word, Excel, and Access or other database applications is required. Must have valid Driver---s License and be insurable through GDB at normal rates. High school diploma or equivalent. -- POSITION SPECIFICATIONS: This position is required to stay overnight in the Student Residence two nights per week throughout the year.-- This is a full-time, non-exempt position. Guide Dogs for the Blind strives to provide competitive benefits and compensation including: PERSONAL WELLNESS Health Insurance Dental Insurance Vision Insurance Short Term Disability (Staff working outside of California) Long Term Disability Paid Vacation, Holidays and Sick Leave Voluntary supplemental insurance products Employee Assistance Program On-Site Wellness Programs including Cross Training, Yoga, Chair Massage, workout room and more! FINANCIAL WELLNESS 403(b) Retirement Savings Plan with discretionary employer match Life Insurance and AD&D (100% Employer Paid) Flexible Spending Account for medical and dependent care expenses Pre-tax Commuter Check Program (CA Campus Only) AND MORE... Carpool/Vanpool Program Dog-Friendly Workplace Dog and Cat Food Discounts Employee Referral Program Employee Lunch Program Tuition Reimbursement

Keywords: Guide Dogs for the Blind, San Francisco , Resident Advisor, Other , San Rafael, California

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