SanFranRecruiter
the smart solution for San Francisco jobs

IT Support Specialist - San Francisco

Company: FinancialForce
Location: San Francisco
Posted on: May 20, 2019

Job Description:

IT SUPPORT SPECIALISTSan Francisco, CA ABOUT FINANCIALFORCE FinancialForce delivers the #1 professional services automation (PSA) and the only customer-centric ERP. We accelerate business value with comprehensive best practices and the most intelligent analytics-all on the leading business cloud platform from Salesforce. Founded in 2009 and headquartered in San Francisco, FinancialForce is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit www.financialforce.com. THE ROLE

The IT Support Engineer provides in person and remote based support for laptop, software and operating system issues logged through the IT Helpdesk. Candidates must have excellent communication skills and be comfortable working with users with differing IT technical levels. You will enjoy problem solving and will thrive in a fast moving, lively department. Attention to detail is critical, even when performing repeated tasks. The position is located at our San Francisco, CA headquarters. RESPONSIBILITIES

  • Maintain and troubleshoot Apple macOS and PC Windows laptops
  • Maintain and troubleshoot smartphones (iOS and Android)
  • Maintain and troubleshoot meeting room AV equipment
  • Maintain Google Apps and other cloud application user directories as needed.
  • Setup laptops for new starters and as upgrades to current employees.
  • Run new starter IT inductions, both in person and remotely
  • Off-board leavers with accurate shutdown of IT accounts
  • Document issue resolution using the help desk ticketing system
  • Support and deliver the IT security compliance objectives for FinancialForce
  • Work on defined IT project tasks as assigned by IT Management
  • Share knowledge with members of the IT team
  • Maintain inventory of all hardware and software resources
  • Maintain excellent communication with all end users and within the IT team
  • Deliver service excellence BASIC QUALIFICATIONS
  • Good understanding of Apple Mac hardware and software
  • Good understanding of Windows operating system
  • Experience in supporting Google Apps and MDM applications
  • Experience with SAML/SSO an advantage
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
  • Ability to clearly communicate technical concepts to non-technical people
  • Ability to multi-task in a fast-paced environment
  • Ability to work in a team environment
  • Experience supporting remote users As an equal opportunity employer, FinancialForce does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. If, and as required by the San Francisco Fair Chance Ordinance or any other applicable federal, state, or local law, FinancialForce considers qualified applicants with arrest and conviction records for employment. FinancialForce also has an accommodation process to reasonably accommodate applicants and employees with disabilities. For more information or if you have a need, contact (see application details).#LI-AP1

Keywords: FinancialForce, San Francisco , IT Support Specialist - San Francisco, Other , San Francisco, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Siding Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Rafael
Posted on: 05/21/2019

CDL-A Team Truck Driver Job
Description: Guaranteed Pay Every Week 70K Per Driver How Does Flat Pay Work Teams are pre-madeThe same paycheck every FridayWork harder, drive more and have the opportunity to earn even moreFlexible hometime with (more...)
Company: Pegasus Transportation
Location: San Rafael
Posted on: 05/21/2019

JDHuntr In-House Counsel Jobs 27748 Assistant General Counsel, Real Estate, Modesto, CA
Description: JDHuntr In-House Counsel Jobs 27748 Assistant General Counsel, Real Estate, Modesto, CA To apply go to JDHuntr.com directly
Company: JDHuntr In-House Counsel Jobs
Location: Ceres
Posted on: 05/21/2019


Scheduling Interviews Daily!
Description: Nationwide discount benefits company is in search of individuals interested in working as recruiting professionals
Company: AmeriPlan
Location: Ceres
Posted on: 05/21/2019

Part Time Event Specialist
Description: Part Time Event Specialist . Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then Advantage Solutions rsquo Part Time (more...)
Company: Advantage Solutions
Location: Gilroy
Posted on: 05/21/2019

Resident Assistant (RA Memory Care) - San Rafael
Description: Req ID 2019-1356 Job Category Clinical Services Shift Day, Evening, On-Call Who We Are An Elder Care Alliance Community AlmaVia of San Rafael Do you enjoy working with seniors Do you want to work in (more...)
Company: Elder Care Alliance
Location: San Rafael
Posted on: 05/21/2019

$16-$35+/Hour Amazon Jobs Hiring: (Positions Open)
Description: Easy Application,
Company: Amazon.FindDreamJobs.com
Location: Manteca
Posted on: 05/21/2019

Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Rafael
Posted on: 05/21/2019

Hair Stylist - San Rafael
Description: WHO WE AREGlamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on their own terms. (more...)
Company: GLAMSQUAD
Location: San Rafael
Posted on: 05/21/2019

Resident Assistant (RA Assisted Living) - San Rafael
Description: Req ID 2018-1297 Job Category Clinical Services Shift Day, Evening, On-Call Who We Are AlmaVia of San Rafael Do you enjoy working with seniors Do you want to work in a setting where you are valued and (more...)
Company: Elder Care Alliance
Location: San Rafael
Posted on: 05/21/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds