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Settlement Services Specialist 2

Company: Texas-Dow-Employees-Credit-Union
Location: Emeryville
Posted on: January 16, 2019

Job Description:

TDECU is dedicated to serving and supporting all of our members. This passion is only rivaled by our passion for helping our community. Connecting with the member to provide solutions to meet their financial and personal needs is what the Settlement Systems Department aspires to achieve every day. Rhonda Pavlicek Senior Vice President, Chief Financial Officer POSITION TITLE: Settlement Services Specialist LOCATION: Lake Jackson, TX REPORTS TO: Manager- Settlement Services or Settlement Services Supervisor The Settlement Services Specialist 2 the Check21 program and the daily processing of all check files and balancing of checks from many channels including but not limited to Federal Reserve, ATM, Mobile, Branch Capture, and Teller Capture. Additional tasks associate with this processing is handling all exceptions, returned items, encoding errors, check adjustments, reclamations, and daily internal postings to core. It also supports all check operations with internal IT Dept. and processing vendors. Works with Accounting Dept. for all general ledgers accounts associated with check processing and ensure all accounts are balanced on a daily basis. This position also works with management during critical events that involves executing Business Continuity Planning for the department. Team member is part of the relocation and processing for continued member services for the credit union. Represents the department functions on Enterprise and Departmental projects including but not limited to testing and updates of the core system to provide an ongoing robust optimal performance. Works with check vendor on maintaining test system functionality. Works to supply management reporting volumes for organizational goal tracking. Education and Experience Essential education High School graduate or equivalent is required. ACH or NCP certifications (or willingness to obtain) preferred. Essential experience Two to four years of similar related work experience is preferred. Preferred experience includes five (5) hours of informational, compliance training for Wire Transfers and five (5) hours of compliance training for deceased, legal, IRS processing Knowledge, Skills and Abilities - Essential: Strong interpersonal communication skills and strategic and creative thinking abilities. - Essential: Assumes responsibility for confidential member information. - Essential: Passion for accuracy. - Essential: Serves as a resource to members, prospective members, and employees. - Essential: Continually learns and stays current trends in the marketplace. Shares ideas for process improvement to enhance service levels. - Essential: Builds collaborative and productive relationships throughout the enterprise. - Essential: Provides world class, REAL legendary service. - Essential: Demonstrates effective time management. Able to prioritize daily, weekly and monthly tasks. - Essential: Strong working knowledge of relevant software including Microsoft Office, Word and Excel. - Essential: Demonstrated understanding of accounting transactions to prepare and post journal entries to general ledger. - Essential: Experience with reading and interpretation of financial reports and basic financial documents. Able to perform complex analysis of expenses and reporting. Physical Demands and Work Environment: (The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit. An employee must frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds to perform essential position functions. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This position may require travel up to 5% of the time based on business needs. Attendance Requirements: Regular onsite attendance is an essential function of this position. This means that the employee is required to report to work on time and must remain available to clients during scheduled hours. This position requires face-to-face interaction in person or by telephone and e-mail with members, clients, and vendors. Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

Keywords: Texas-Dow-Employees-Credit-Union, San Francisco , Settlement Services Specialist 2, Other , Emeryville, California

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