Teller, Part-time 20 Hours, Redwood City, CA
Location: Redwood City
Posted on: September 16, 2018
Discover your opportunity with Union Bank and become a part of one of the worlds leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., were 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team thats working to fulfill its vision to be the worlds most trusted financial group.Job Summary: The teller position is the main point of contact to service customer transactions in the branch. The teller position has a high degree of interactions with customers and provides a high level of customer service by responding to customer inquiries, processing customer requests, resolving customer issues or referring them to an appropriate party within the branch, and making sales referrals. Major Responsibilities:Provide Outstanding Customer ServiceAssist customers with retail transactions, requests, and inquiriesResearch and resolve problems or issuesMaintain cash drawer within prescribed cash limits and meet cash balancing requirementsApply bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentialityKnow Your CustomerIdentify and recommend appropriate bank services to best meet customers' needs that result in sales for the branchParticipate in sales promotions and meet monthly sales goalsBe a Continuous LearnerParticipate in training programs that expand job knowledge and understanding and meet compliance requirements Perform back-up duties such as remote branch capture when necessary Qualifications:At a minimum, the right candidate should meet the following criteria:Effective verbal and written communication skills Good math, reading, and comprehension abilities Enjoy working with customers and employees Ability to learn and use branch equipment High school diploma or equivalent Previous customer service experience Cash handling experience preferredThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, its the banks policy to only inquire into a candidates criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
Keywords: UnionBank, San Francisco , Teller, Part-time 20 Hours, Redwood City, CA, Other , Redwood City, California
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