Claim Specialist- Property Field Inspection
Company: State Farm Mutual Automobile Insurance Company
Location: Crockett
Posted on: September 25, 2024
Job Description:
Claim Specialist- Property Field Inspection
US-CA-Crockett
Job ID: 2024-36844
Type: Regular Full Time
# of Openings: 1
Category: Claims and Investigation
Crockett, CA
Overview
Build your career at one of the top companies for professional
growth in the U.S.! Khakis optional---At State Farm we invest in
our employees by providing a competitive Total Rewards
package:Starting Salary is $73,824.56 - $114,148.98 annually,
$36.64 - $56.65/hour. Because work-life-balance is a priority at
State Farm, compensation is based on our standard 38:45-hour work
week! Salary offered is dependent on skills and qualifications,
with the high end of the range limited to applicants with
significant relevant experience. You are also eligible for:
- An annual bonus based on individual and enterprise performance
potentially up to 15% of annual salary
- Annual merit increases
- 401(k) contribution
- Paid Time Off (PTO), plus: 5 days of Life Leave to take care of
yourself and your family, Paid Volunteer Time, and an Annual
Celebration Day to celebrate what's important to you!
- Industry leading Tuition Assistance Programs
- Wellnessand mental health programs
- Discounts from hundreds of retailers through our Perks at Work
programAnd more!Being good neighbors - helping people, investing in
our communities, and making the world a better place - is who we
are at State Farm. It is at the core of how we operate and the
reason for our success. Come join a #1 team and do some good!For
Los Angeles candidates: Pursuant to the Los Angeles Fair Chance
Initiative for Hiring, we will consider for employment qualified
applicants with criminal histories.
For San Francisco candidates: Pursuant to the San Francisco Fair
Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records.
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and
showcase your expertise in handling accidental and weather-related
claims for homeowners, commercial properties, and large losses. We
are looking for an experienced and highly skilled professional to
contribute to our dynamic team. You will be the first point of
contact to meet with our insureds, explain coverage, estimate
damages, and help them through the claims process while providing
Remarkable service. Where you'll work:This position is located in
Crockett/Walnut Creek/Concord/Pleasant Hill/Martinez/Pittsburgh, CA
and is responsible for servicing these ip codes:94518, 94520,
94523, 94525, 94526, 94528, 94549, 94553, 94569, 94572, 94595,
94596, 94597, 94850.*Competitive candidates should reside within
this zip code territory. Key Responsibilities:
- Conduct on-site inspections and assessments of property damages
for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other
involved parties to gather information and resolve claims
efficiently
- May occasionally require interacting with parties who express
strong emotions or concerns about ongoing inspections or claim
resolutions
- Provide exceptional customer service throughout the claims
process, addressing inquiries and concerns promptly and
professionally
- Gather necessary evidence, document findings, and prepare
detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property
claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of
claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits,
considering policy provisions, industry standards, and company
guidelines
- Although the primary work location is in the field, with a
commutable distance from home, there will be opportunities for
virtual work to be completed at home. Additionally, there may be
occasions where you will be required to travel to assist in other
territories
- Hours of operation are continually evaluated and may change
based on business need. Successful candidates are able and willing
to work flexible schedules and may be asked to work overtime and/or
irregular hours. Candidates may be asked to work outside of their
assigned territory as business needs dictate
Qualifications
- Bachelor's degree in a related field is preferred or equivalent
work experience
- Minimum of 5 years experience as a Property Field Inspection
Claim Specialist in the insurance industry, specifically in
property claims
- Strong knowledge of property insurance policies, coverage and
claim handling practices
- Demonstrated knowledge of both residential and commercial
building construction
- Familiarity with local regulations and compliance requirements
in California
- Excellent communication and interpersonal skills to effectively
interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle
difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and
negotiate settlements
- Detail-oriented with strong organizational and analytical
skills
- Proficient in using claims management software and other
relevant tools Physical Requirements:
- Physical agility to allow for: frequent lifting, carrying and
climbing a ladder; ability to navigate roofs at various heights for
inspection of both residential and commercial structures; ability
to crawl in tight spaces
- A valid driver's license is requiredPreferred Skills:
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection
- Xactimate, XactContentsEmployees must successfully complete all
required training, including applicable licensing exam(s), MVRs and
background checks required of various state(s).Visit State Farm
Careers for more information on our benefits, locations, and the
hiring process. State Farm recently implemented new pre-employment
assessments. Candidates that have previously taken an assessment
may be asked to participate in additional
testing.#LI-DS3PMCLIN22
PI6be685c348d4-37248-34786035
Keywords: State Farm Mutual Automobile Insurance Company, San Francisco , Claim Specialist- Property Field Inspection, Other , Crockett, California
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