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CCRU Infrastructure Supervisor

Company: University of California - San Francisco
Location: San Francisco
Posted on: February 10, 2024

Job Description:

CCRU Infrastructure Supervisor


Full Time


Job Summary

The Department of Medicine, Division of Cardiology has developed a clinical research infrastructure within the Division. The goals are to increase industry-sponsored research, create a system that will assist a physician within the division to operationalize an investigator-initiated study, and to develop a general cardiology cohort study. The purpose of this position is to carry out the needed tasks as a part of ongoing and future clinical and translational research projects in the Division of Cardiology.

The CCRU Infrastructure Supervisor reports to the Cardiology Clinical Research Infrastructure Manager. Under their direction, the Infrastructure Supervisor is responsible for assisting with hiring, supervising, and leading a team of 15-20 clinical research coordinators and potentially 2-3 senior clinical research coordinators. The Supervisor is responsible for assessing workload assignments, direct oversight of data collection and reporting, and clinical trial management to accomplish implementation of protocols within the program that meet federal, state, and institutional policies and guidelines. The Supervisor acts as an advisor to ensure that proper training competencies have been accomplished and that overall workload can be managed safely and accurately. The Supervisor advises the Clinical Research Infrastructure Manager of all resource allocation and data management issues. This includes working closely with the department's financial team to ensure adequate study funds are allocated and payments from study sponsors are reconciled.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search ( note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

The Division of Cardiology is one of the largest clinical, research and training divisions of the Department of Medicine (DOM) at UCSF. Within the Division are sub-specialty sections for: Adult Congenital Heart Disease; Advanced Heart Failure, Transplant, and Pulmonary Hypertension; Cardiac Electrophysiology; Echocardiography and Cardiac Imaging; General Cardiology, Interventional Cardiology; and Prevention. The Division runs several clinical practices in multiple sites, conducts basic and clinical research, and educates medical students, residents, clinical fellows, and postdoctoral scholars through ACGME as well as non-ACGME training programs. At any time, the Cardiology clinical research infrastructure unit has approximately 70 active clinical trials and investigator-initiated studies led by Principal Investigators among the 70 faculty.

Required Qualifications

  • Bachelor's degree in a science field, and 2 years related experience in a research setting, either in a laboratory or clinical setting, or equivalent combination of education and relevant experience
  • Clinical Trial Professional certification from a professional society within one year in position
  • Demonstrated ability to develop recruitment strategies in complex environments and differing patient pools, independently identifying recruitment leads, implementing new strategies, and continually adjusting strategies to meet current recruitment goals
  • In-depth knowledge of clinical trials, protocols, FDA regulations, and complex visit structures
  • Project management skills to oversee the administrative operations of the clinical trials program; knowledge of strategies for recruiting human subjects
  • Exceptional analytical skills to evaluate the importance and urgency of problems; excellent demonstrated interpersonal, verbal, and written communication skills
  • Demonstrated project management skills. Ability to effectively manage multiple priorities, prioritize projects and meet the demands of a fast-paced and dynamic work environment. Adaptable to quickly changing priorities
  • Demonstrated experience managing people with a wide range of educational backgrounds and skills
  • Demonstrated management and conflict resolution skills to effectively lead and motivate others.
  • Demonstrated experience in training others in the field of research
  • Strong communicator; includes verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills. Clear and concise communicator. Ability to influence and negotiate
  • Excellent interpersonal skills, including but not limited to: problem-solving, teamwork development, leadership, mentorship. Interpersonal skills to effectively motivate others. Works well with others to achieve common goals. Ability to cultivate relationships with multiple stakeholders at various levels of administration
  • Demonstrated ability to analyze complex and non-routine issues requiring innovative solutions
  • Demonstrated ability to operate effectively in a changing organizational and technological environment
  • Demonstrated ability to assess and respond to audit risk; ability to develop project plans/schedules and motivate team to meet deadlines
  • Demonstrated ability to interpret and apply policies and regulations
  • Significant project and clinical trial management experience or progressively responsible experience in a related position including regulatory and compliance responsibilities
  • Fluency in spreadsheet software; ability to develop complex spreadsheets independently; demonstrated skills in audit preparation, execution, and follow-up

    Preferred Qualifications

    • Advanced degree preferred
    • 3 or more years of supervisory experience
    • Completion of an educational program in clinical trial management which offers a certification
    • 2-3 years' experience with industry clinical trials as a CRA
    • Prior experience in clinical research in various areas of Cardiology
    • Prior experience with UCSF, clinical trial billing, and institutional policies for study compliance and regulation
    • Prior experience working with OnCore, EPIC (APEX), and other data management systems
    • Experience in risk management regarding study subjects, federal and non-federal sponsors and regulating bodies.
    • Experience with grant application procedures, personnel documentation, contract generation and subcontracting, preferably at UCSF

      About UCSF

      The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

      Pride Values

      UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

      In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

      Join us to find a rewarding career contributing to improving healthcare worldwide.

      Equal Employment Opportunity

      The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.



      Job Code and Payroll Title

      009548 CLIN RSCH SUPV 1

      Job Category

      Research and Scientific

      Bargaining Unit

      99 - Policy-Covered (No Bargaining Unit)

      Employee Class





      Parnassus Heights (SF)



      Shift Length

      8 Hours

      Additional Shift Details

      Monday-Friday 8:00am-5:00pm

Keywords: University of California - San Francisco, San Francisco , CCRU Infrastructure Supervisor, Other , San Francisco, California

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