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Executive Administrator

Company: DocuSign, Inc.
Location: San Francisco
Posted on: September 21, 2023

Job Description:

Company OverviewDocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. What you'll doWe are looking for a strategic, proactive, organized, dependable, flexible and people-driven Executive Administrator to support the President, Product and Technology and broader organization. You'll assume a wide range of internal, day-to-day responsibilities as well as external customer- and partner-facing tasks, all of which will require coordination, prioritization, confidentiality, and a high EQ. Using your exceptional strategic and critical thinking skills, as well as your focused multitasking capabilities, you'll effectively and independently help to manage the executive's time, while proactively future-planning, in order to make the team as efficient as possible and ensure smooth day-to-day business operations for the broader organization.This position is an individual contributor role reporting to the President, Product and Technology.Responsibility

  • Perform administrative tasks, including but not limited to calendar management, preparing meeting materials, presentations and other collateral
  • Arrange international and domestic travel
  • Attend and participate in staff meetings and other business meetings as needed to build an understanding of the 'Sign' function, the DocuSign Agreement Cloud, and the Business in general, in order to more effectively and proactively manage priorities
  • Take on, plan for, and execute small-to-medium-sized projects, including but not limited to owning staff meeting agendas, content and follow-up items
  • Liaise with Program Management and Talent Acquisition to track and execute against hiring plans, space and business planning
  • Interface with the field and customer support teams to effectively triage and delegate incoming product and customer escalations to ensure effective and timely resolution
  • Arrange and coordinate medium-to-large onsite, offsite and virtual meetings, liaising with other departments as needed for event execution support, while helping to drive agenda, content, speakers, and follow-up items
  • Arrange and coordinate logistics for customer meetings, conferences, and other events as necessary including both internal and external participants
  • Conduct new vendor and purchasing requests, as needed, following through to ensure prompt processing, approvals, and payments
  • Build and maintain cross-functional and cross-company relationships and leverage such relationships to execute all tasks efficiently and with the best interest of the department, company, and customers in mind
  • Act as back-up to other Executive and Administrative Assistants in the Product Development organization as needed
  • Perform other administrative-related functions, delegated, or assigned Job DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bringBasic
    • 5+ years of experience supporting Executives or Leaders within a high-growth SaaS companyPreferred
      • Bachelor's or Associate's Degree
      • Strong communication and organizational skills with the ability to connect multiple teams across multiple geographic locations in a hybrid in-office and remote environment
      • Possess high level of integrity and exercises good judgment and discretion
      • Ability to handle multiple assignments simultaneously in time-critical situations with an ability to prioritize work in a fast-paced environment
      • Excellent written and verbal communication skills
      • Proficient with Google Suite
      • Experience working with multiple Executive Level leaders in a high-growth, fast-paced technology company
      • Ability to adapt working and partnership style based on supported leader
      • Expertise handling detailed work in an independent and professional manner
      • Ability to execute on tasks with little to no executive intervention
      • Project management experience, including organizing participants and preparing meeting materials
      • Demonstrated success in an unstructured environment and, at times, drives priorities and makes decisions with minimal direction Wage TransparencyBased on applicable legislation, the below details pay ranges in the following locations:California: $44.95/hour - $68.84/hour salaryThis role is also eligible for bonus, equity and . Life at DocuSignWorking hereDocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at .If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at for assistance. States Not Eligible for EmploymentThis position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. #LI-Hybrid

Keywords: DocuSign, Inc., San Francisco , Executive Administrator, Other , San Francisco, California

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