Property Claims Adjuster
Company: Liberty Mutual Insurance
Location: San Francisco
Posted on: September 21, 2023
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Job Description:
Schedule: Full-Time Salary Range: USD $65900.00 - $101500.00 Job
Category: Claims Pay Philosophy The typical starting salary range
for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description Are you looking to use your customer service skills in
a role where you can see that you are making a difference in
people's lives? Are you looking for a position that allows you to
do meaningful and innovative work in a culture of continuous
improvement? If so, this opportunity could be for you! Liberty
Mutual's Large Loss Claims Property team has an immediate opening
for a Personal Property Claims Specialist. As a Claims Specialist,
you will manage, investigate and resolve assigned Property Contents
claims under general supervision. Responsibilities include:
capturing and creating an inventory of damaged/lost contents while
on site, working with various vendors and ensuring that quality
customer service is provided via face to face and phone
interaction. Manages, investigates and resolves assigned Property
Contents claims for more complex claims under limited supervision.
Compiles and values inventory of high-end damaged/lost contents
associated with property claims. Provides policyholders with
quality customer service. May assist Claims Representatives with
in-person inspection/policyholder contact where necessary. Training
is a critical component to your success and that success starts
with reliable attendance. Attendance and active engagement during
training is mandatory Manages, investigates and resolves assigned
Property Contents claims under limited supervision. Compiles and
values inventory of damaged/lost contents associated with property
claims. Provides policyholders with quality customer service.
Completes in-person inspection/policyholder contact where
necessary. Responsible for claims handling personal property losses
to include large loss. Works in concert with Large Loss Inside
Adjuster for scheduling, inventorying, adjustment and relocation
assistance. Performs on-site inventory inspection and specific
detail capture (50% minimum on-site) to provide to policyholder for
pricing. Develops expert list/websites for various product
categories. Utilizes internet VIA/Insurer's World/vendors for
pricing and/or validation. Documents the file accordingly. Provides
quality customer service. Provides insured with policy information
to include coverage, limitations, replacement or ACV options. Works
with and may coordinate a number of vendor services such as
contractors, emergency repair, cleaning services and various
replacement services. May assist on files handled by Claims Reps
with in-person inspection/policyholder contact when needed. Attends
product seminars/shows to build personal property expertise. May be
called upon for catastrophe duty Qualifications Bachelor's degree
or equivalent experience and 18-24 months of directly related
claims experience. Ability to obtain proper licensing as required
Strong written and oral communications skills required. Good
interpersonal, analytical and negotiation skills required. Customer
service experience preferred. Knowledge of coverages provided
within various homeowner policies. Experience in interior design,
electronics, appliances, antique-collectibles, clothing and
furniture retail preferred. About Us At Liberty Mutual, our purpose
is to help people embrace today and confidently pursue tomorrow.
That's why we provide an environment focused on openness,
inclusion, trust and respect. Here, you'll discover our expansive
range of roles, and a workplace where we aim to help turn your
passion into a rewarding profession. Liberty Mutual has proudly
been recognized as a "Great Place to Work" by Great Place to Work
US for the past several years. We were also selected as one of the
"100 Best Places to Work in IT" on IDG's Insider Pro and
Computerworld's 2020 list. For many years running, we have been
named by Forbes as one of America's Best Employers for Women and
one of America's Best Employers for New Graduates as well as one of
America's Best Employers for Diversity. We value your hard work,
integrity and commitment to make things better, and we put people
first by offering you benefits that support your life and
well-being. Liberty Mutual is an equal opportunity employer. We
will not tolerate discrimination on the basis of race, color,
national origin, sex, sexual orientation, gender identity,
religion, age, disability, veteran's status, pregnancy, genetic
information or on any basis prohibited by federal, state or local
law. Employment Type: Full Time
Keywords: Liberty Mutual Insurance, San Francisco , Property Claims Adjuster, Other , San Francisco, California
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