Student Success Associate (Remote)
Company: Springboard
Location: San Francisco
Posted on: May 28, 2023
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Job Description:
Please note: Springboard is only able to consider candidates
located in the following US states: Arizona, California, Florida,
Maine, Maryland, Massachusetts, New York, or Texas.
The Company
Springboard is redefining professional education for the 21st
century through courses in cutting-edge fields like data science
and design. Our self-paced, online offerings give anyone, anywhere
access to world-class learning resources. What's more, we offer
high-touch, human support throughout the student lifecycle:
industry-expert mentors, career coaches, as well as dedicated
student success managers. Through this hybrid approach, we've
helped thousands of learners revamp their careers and, by
extension, their lives.
The Role
We're seeking an empathetic, problem-solving, "people person" to
serve as a Student Success Associate. You'll be responsible for
making sure students have an excellent onboarding, are engaged with
and understand our learning experience, and stay motivated all the
way through to graduation. In everything you do, you'll directly
fulfill our educational mission and serve as a vital advocate for
students, acting as their voice and championing product and process
improvements to better serve them within our org.
Salary range: $47,000-$52,000 USD annually. Individual compensation
packages are based on a few different factors unique to each
candidate, including their skills, experience, qualifications, and
other job-related reasons.
Key Responsibilities:
The Springboard team of 220 works out of offices in the heart of
San Francisco and Bengaluru. We're backed by top investors,
including Costanoa Ventures, Reach Capital, Learn Capital, Pearson
Ventures, and the founders of LinkedIn and Princeton Review.
Working with us, you'll enjoy competitive compensation, health
insurance coverage, a 401k plan, generous learning and professional
development budgets, and an opportunity to impact thousands of
lives alongside a fun, dedicated and mission-driven team. To learn
more about our team and culture, follow us on Instagram
@springboardlife!
We are an equal opportunity employer and value diversity at our
company. We welcome applications from all backgrounds and do not
discriminate on the basis of race, religion, national origin,
gender, sexual orientation, age, marital status, veteran status, or
disability status.
California Privacy Rights Notice for Job Applicants
Under the California Consumer Privacy Act ("CCPA"), Springboard is
required to inform California residents who are job applicants
about the categories of personal information we collect about you
and the purposes for which we will use this information. This
notice contains disclosures required by the CCPA and applies only
to personal information that is subject to the CCPA.
Keywords: Springboard, San Francisco , Student Success Associate (Remote), Other , San Francisco, California
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