Patient Navigator Clinical 3
Company: UCSF Medical Center
Location: San Francisco
Posted on: March 19, 2023
Serves as a clinical resource and liaison for patients and their families and assists with navigating all aspects of the healthcare system at Regional Medical Center in San Jose. Provides clinical education in regards to treatment and liaisons with the patient's clinical service providers to address specific concerns. May have in-depth specialty expertise and focus.
S/he provides support to all functions of the administrative teams including but not limited to:telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing.
The PC 3 is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times.The PC 3 is a team player who works closely with others and who is flexible in dealing with the changing priorities.S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities.
This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC 3 is required to work at any UCSF campus as needed and scheduled.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
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We are recognized by U.S News & World Report to be the #2 hospital for neurosurgery and neurology services in the country. We have neurosurgery services at all major hospitals in the San Francisco Bay Area, providing a full range of exceptional neurosurgical subspecialty care.
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
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In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce.We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.Additional information about UCSF is available at diversity.ucsf.edu
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The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Keywords: UCSF Medical Center, San Francisco , Patient Navigator Clinical 3, Other , San Francisco, California
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