T-Mobile Sales Associate- Pleasant Hill
Company: Amtel N.V.
Location: Pleasant Hill
Posted on: January 27, 2023
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Job Description:
Amtel is one of the largest and fastest growing T-Mobile
retailers in the United States, headquartered in the Dallas/Fort
Worth metroplex. As an exclusive partner of T-Mobile US, we produce
some of the most talented, experienced people in the industry. We
are a closely knit team of professionals that work together to
operate some of the most highly admired and respected T-Mobile
stores in the nation. Whether you are looking for an entry-level or
professional career, Amtel has a path for you!Salary
Potential:15Position PurposeUnder the direction of the Retail Store
Manager (RSM), The Mobile Associate is the company's first line of
contact with our customers. As such, the ME is the number one
position responsible for delivering on Amtel's mission of being the
most admired and valued T-Mobile retailer. The Mobile Expert
exemplifies delivering an authentic total solutions "un-carrier"
and world-class customer service experience while driving for
results.Essential FunctionsSales Responsibilities:As a Mobile
Expert you will deliver an UN-CARRIER EXPERIENCE with a people
construct that attracts TOP TALENT, promotes sales and service
EXPERTISE, and anticipates a DIGITALLY ACCELERATED future.Builds
customer confidence by making the store experience un-carrier
authentic, interactive, engaging and reassuring.Describes
merchandise and explains use, operation, and care of merchandise to
customers.Utilizes consultative selling skills to solve customer
problems and/or meet their needs.Assists with and participates in
marketing efforts to solicit new business, including but not
limited to outbound calling, community involvement, outreach
programs, and promoting the brand inside and outside the
store/retail location.Maintains the visual appeal of the store,
including the back room, restrooms and individual work areas
according to the retail store standards.Uses store displays and
interactive devices effectively to enhance the customer
experience.Develops positive long-term customer
relationships.Computes sales prices, total purchases and receives
and processes cash or credit payments.Places special orders or
calls other stores to find desired items.Maintains knowledge of
current sales and promotions, policies regarding payment and
exchanges and security practices.Keeps abreast of the rapidly
evolving wireless technology.Prepares sales agreements.Maintains
records related to sales.Follows company code of ethics and
compliance with every transaction.Assists with other duties as
directed.Requires competencies in the following
areas:Attendance/Punctuality/Dependability Selling Customer Focus
Team Work Technical Learning. Core Accountabilities (KPI's):
Performance Targets that reflect learning Providing an Un-carrier
retail experience Systems, Tools, & Resource proficiency Products &
Service expertiseWork Environment:This position operates in a
retail store setting. This role routinely uses standard office
equipment such as computers, phones, photocopiers, filing cabinets
and fax machines. Requires recognizing, identifying and using
products and necessary reports. Occasional travel may be required
for training purposes.Physical Demands:This position requires the
ability to lift files, boxes up to 25lbs, open filing cabinets,
bend, stoop, reach, twist, lift, pull, move around the store
frequently engaging with customers for long periods.Position
Type/Expected Hours of Work:This is non-exempt hourly position. May
be full or part-time Days of the week may vary. Must be available
to work nights, holidays and weekends.QualificationsHigh School
Diploma/GED and 1-2 years retail sales work experience
requiredPrevious retail or wireless sales is preferredProven
business acumen, problem solving, & decision making skillsAbility
to consistently communicate both written and verbalAbility to
handle multiple tasks concurrentlyKnowledge of
cellular/pcs/advanced wireless communication preferredDeliver
results and demonstrate exceptional interpersonal skillsSuccessful
completion of company prerequisite training coursesEEO
Statement:Amtel LLC provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability,
sexual orientation, gender identity/ expression, veteran status,
genetics or any other status or characteristic protected by
federal, state or local law.Do you have what it takes to be a part
of Amtel-Nation? Visit http://www.myamtel.com for more info. Apply
with us now!
Keywords: Amtel N.V., San Francisco , T-Mobile Sales Associate- Pleasant Hill, Other , Pleasant Hill, California
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