Front Desk Supervisor - Full Time
Company: Omni Hotels & Resorts
Location: San Francisco
Posted on: January 26, 2023
THE MODERN HOME OF AMERICAN GOLF
Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort
is the largest resort currently in development in the country.
Opening spring 2023, the resort will feature 500 guest rooms and
suites, 10 four-bedroom ranch houses, three pools, including an
adults-only rooftop infinity pool, a destination spa, Lounge by Top
Golf, and over 127,000-square feet of indoor and outdoor meeting
and event space. An expansive retail and entertainment district
will feature dining, shopping and an outdoor stage set to be
activated for concerts and outdoor programming. The Resort will
become a leading destination for golf providing an unparalleled
experience for those who are advanced players, new to the game, and
everything in between. The resort will offer 46 holes of golf
designed by Beau Welling and Gil Hanse, including two 18-hole
championship golf courses, a lighted 10-hole short course, and a
lighted two-acre putting green. -
Omni PGA Frisco Resort is seeking a guest focused, responsible and
detail oriented Front Desk Supervisor to join the opening team of
our brand-new luxury resort. Opening in the spring of 2023, Omni
Frisco PGA Resort will provide north Texas with 127,000 square feet
of event space, 13 new food and beverage outlets, an extravagant
spa and a full entertainment district. Featuring two championship
18-hole golf courses along with a third short course, we will
provide incredible options for our guests and local community for
dining, events, and entertainment.
This team member will -ensure the appropriate checking in and
checking out of guests in a courteous and professional manner while
maintaining four star/four diamond standards. Additionally, he/she
will be responsible handling guest issues and forwarding along as
To be experienced with various guest scenarios. -
To be thoroughly acquainted with all check-in policies and
procedures.To be familiar with all technical equipment related to
the Front Desk.To be familiar with all hotel facilities and
offerings.To understand the influence and importance of all
departments on the Front Desk. -
Responsible for the training of new associates.Must be familiar
with shift checklist and be able to run the desk in absence of the
Assistant Manager.Understand and be able to perform rooms control
duties.Broad knowledge of Alice, Synergy and Opera systems.Familiar
with all reservation special packages.Understand all radio codes
and emergency procedures.
Attain a high propensity for customer service.
Previous cash handling experience.
Previous Front Desk experience required.
Must be able to stand for prolonged periods of time and bend, reach
and lift items at least 30 lbs.May require working overnight shift.
Must be flexible to all shifts, including holidays and weekends.
Computer Skills (Synergy, Opera, Alice, GoConcierge, Microsoft
Must have excellent written and verbal communication skills.
Omni Hotels & Resorts is an equal opportunity employer -
vets/disability. The EEO is the Law poster and its supplement are
available using the following links: -EEOC is the Law Poster -and
the following link is the -OFCCP's Pay Transparency
Nondiscrimination policy statement -If you are interested in
applying for employment with Omni Hotels & Resorts and need special
assistance to apply for a posted position, please send an email to
Keywords: Omni Hotels & Resorts, San Francisco , Front Desk Supervisor - Full Time, Other , San Francisco, California
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