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UX Research Lead - Cultivate Camp

Company: Culture Amp
Location: San Francisco
Posted on: November 26, 2022

Job Description:

We have a remote-first culture and this position can be based anywhere on the West Coast. This role can be fully remote or a hybrid if you are in San Francisco. We encourage you to work in the way that best suits you.
Help make a better world of work
Join us as a Lead UX Researcher of the newly forming Cultivate Camp (that's our lingo for several product development teams chasing after a common set of goals). The Cultivate team owns the definition, launch, market-fit and growth for three new products we'll release over the next 18-24 months. Together, these three new products aim to help companies around the world to achieve the very best of modern culture-first workplaces.As the Lead UX Researcher, you will be driving strategic decision-making around what areas Culture Amp should invest in to be at the cutting edge of people and culture - like improving DEI, remote work or internal mobility within a company. These goals are top of mind for leaders in the most progressive cultures - how to be fair and transparent, effectively recognise contributions, and to readily mobilise people in a constantly changing world.
Working on the The Cultivate team is like working in a startup within an organization and you will be comfortable wearing multiple hats depending on the project.You will be a key partner in understanding the customer problems we're swinging at and how best to shape our efforts into these new markets to create valuable and behavior-changing products for our customers around the globe.
What you'll spend time doing

  • Lead, design, conduct and analyse user research outcomes that align with the goals of the Cultivate camp
  • Deliver compelling insights to drive evidence-based product decisions
  • Collaborate with stakeholders across the business to ensure that your research will drive the right outcomes
  • Comfortable stretching outside of research and being able to wear multiple hats when needed (eg, sometimes you may need to act like a product manager, or a product marketer depending where the project is in the process)
  • Effectively communicate and present insights to a range of stakeholders and audiences
  • Grow and support the research operations of the practice. This in turn will allow other product teams to conduct quality user-centered research
  • Choose the right research methods for the right projects which may include in-depth interviews, surveys, desktop/secondary research, user testing, brand testing and IA testing
  • Support junior researchers and designers with their research outcomes
  • Use qualitative and quantitative data to support your insights and recommendations
  • Build proof-driven strategies

    What you'll potentially bring to the table

    • 5+ years working as a UX Researcher (or similar role)
    • Experience working in incubator style discovery environments
    • Experience in conducting a wide range of qualitative and quantitative research methods and tools
    • Strong analytics skills to synthesis a range of mixed method data points to create actionable insights and recommendations
    • You are deeply curious and passionate about people and culture. At heart, you're what we call a people geek.

      What We Offer
      Culture Amp really practices what we preach. We are extremely proud of the Culture we have built, but don't just take our word for it, our Glassdoor reviews speak for themselves!
      We want every Camper to feel at home and do their best work at Culture Amp, so we have 4 values that we live by. You can read more about these at . Take a read and if this sounds like the environment for you, please apply!
      We have a strong commitment to Anti-Racism, and we believe in leading through example. Every step we make as a business towards anti-racism is another step we can support our customers in making a better world of work. You can see our current commitments to Anti-Racism at
      But that's not all!

      • Flexible working hours - in this (please don't say unprecedented again!) time, make your work schedule work for you
      • 14 weeks parental leave at full pay for primary carers and 4 weeks for secondary carers
      • MacBooks for all!
      • Shares - it's important to us that everyone is an owner and can share in our success.
      • Fun and inclusive digital, and (in the future) in-person events

        Most importantly. An opportunity to really make a difference in people's lives.
        Please keep reading...
        Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Keywords: Culture Amp, San Francisco , UX Research Lead - Cultivate Camp, Other , San Francisco, California

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