FINANCIAL AID Officer I
Company: California Institute of Integral Studies
Location: San Francisco
Posted on: November 26, 2022
Location: San Francisco, CA Category: Staff Positions Posted On:
Wed Oct 19 2022 Job Description: SUMMARY
We are looking for an energetic and motivated individual who will
be committed to providing excellent financial aid services to our
students. The candidate must have a passion for education and
mentoring students and guide them to success. Applicant must be
results oriented, a team player who can multi-task, have excellent
phone etiquette, presentation and public speaking skills and must
write well. The applicant must have the ability to handle busy
phones and emails, as well as in person/remote advising. Our
financial aid office needs someone who can work well under pressure
and with multiple deadlines. This position must also be able to
start immediately. Under the supervision of the Director, this
position performs a variety of activities to administer federal and
institutional aid funds.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:
- Ensures optimal use of financial aid funds by awarding funds
from the various university-controlled programs to students in
accordance with established federal, state, and University
- Ensures student awareness of the various financial aid sources
during counseling sessions by providing information to them and
answering their questions regarding financial aid sources.
- Assists students in the application process for financial aid
by helping them to complete appropriate and required forms; by
advising them of their rights and responsibilities concerning
financial aid; and by providing them with information about the
status of their financial aid applications.
- Manage our online Virtual Office Financial Aid Hours.
- Manage incoming Financial Aid emails.
- Answer Financial Aid incoming phone calls.
- Helps support financial aid workshops/open
- Maintains and reviews financial aid files for completeness.
Initiate follow-up items requiring clarification and performs any
- Contributes to a work environment that encourages knowledge of,
respect for, and development of skills to engage with those of
other cultures or backgrounds.
- Contributes to the overall success of the Financial Aid Office
by performing all other duties as assigned by the Director of
SALARY AND BENEFITS
Salary or Hourly Rate is commensurate with skills and
PM22 Job Requirements:QUALIFICATIONS
- Education: Bachelor's degree required
- Experience: 1?2 years of successful professional work
experience is required; experience in financial aid, university
administration, or a related field is preferred.
- Technical: Proficient in MS Office Suite (Word, Excel, Outlook,
and PowerPoint); Experience with Colleague, COD, NLSDS, Web Grants,
- Familiarity with federal policies and procedures.
- Excellent customer service and superb interpersonal, oral, and
written communication skills.
- Excellent organizational skills, attention to detail, and
- The ability to develop knowledge of, respect for, and skills to
engage with those of other cultures or backgrounds is required.
NOTE TO CANDIDATE
Due to the sensitivity and requirements of our positions, you
should expect to undergo and be cleared of an employment
background/criminal check, if extended an offer for employment. You
may also be asked to provide proof of educational degree(s),
licenses or credentials pertinent to the position. If your job
requires driving on behalf of CIIS you will be required to provide
proof of a valid driver's license.
Hybrid, Remote and On Campus Additional Information:EQUAL
EMPLOYMENT OPPORTUNITY POLICY
California Institute of Integral Studies (CIIS) strives to
cultivate and preserve a culture of inclusion and belonging as part
of the Seven Commitments of CIIS. More than accept difference, we
honor and celebrate our staff's diversity of experiences,
perspectives, and identities. Together, our community creates and
maintains working and learning environments that are inclusive,
equitable, accessible, and welcoming.
CIIS is proud to be an equal opportunity employer. CIIS is
committed to providing an open, fair, inclusive, non-discriminatory
environment for all individuals across differences of race,
religion, sexual orientation, gender identity, national origin,
socio- economic status, ethnicity, age, physical ability, or
medical condition. We seek to increase the presence,
representation, and inclusion of U.S. historically
under-represented people of color, international, bilingual, and
bicultural students, faculty, and staff; and, to provide an
environment that will attract and retain individuals identified as
lesbian, gay, bisexual, transgender, queer, questioning and
intersex (LGBTQQI). CIIS is also committed to compliance with all
fair employment practices regarding citizenship and immigration
Keywords: California Institute of Integral Studies, San Francisco , FINANCIAL AID Officer I, Other , San Francisco, California
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