User Experience Researcher
Company: JPMorgan Chase
Location: San Francisco
Posted on: August 7, 2022
|
|
Job Description:
Job Description In order to create a best in class environment
for our Engineering community, our team is looking for an
experienced Researcher who can help us unpack and improve the
experience for over 50,000 technologists across the firm. You will
join an ambitious program that brings a voice of the Engineer to
transform our tooling and processes, and untangle complex problems
from ideation to delivery across the Software Development
Lifecycle.
We're looking for passionate and curious individuals who thrive in
an innovative, collaborative and delivery-focused environment to
perform deep analysis to create experience recommendations and
strategies for our technology products.
The Chief Technology Office Experience team is a growing team of UX
specialists and UX generalists. As part of this team, you'll be
driving user-centered design and modern development practices
within product teams, using lean UX principles, spearheading design
thinking workshops, and delivering solutions that help to improve
the lives of people we work with across our product lines. This
comes naturally to you, as evangelizing the user and continuous
improvement are in your blood. You can turn something squishy into
something actionable, and are open to scrapping your work and
starting again. You'll work with other Researchers, Designers and
Product and Engineering teams to ground product development in
customer needs and understanding to deliver strong value-adding
solutions with measurable outcomes.
What you'll do :
Who you are :
Optional Skills:
We recognize that our people are our strength and the diverse
talents they bring to our global workforce are directly linked to
our success. We are an equal opportunity employer and place a high
value on diversity and inclusion at our company. We do not
discriminate on the basis of any protected attribute, including
race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status,
pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make
reasonable accommodations for applicants' and employees' religious
practices and beliefs, as well as any mental health or physical
disability needs.
The health and safety of our colleagues, candidates, clients and
communities has been a top priority in light of the COVID-19
pandemic. JPMorgan Chase was awarded the "WELL Health-Safety
Rating" for all of our 6,200 locations globally based on our
operational policies, maintenance protocols, stakeholder engagement
and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have
implemented various COVID-related health and safety requirements
for our workforce. Employees are expected to follow the Firm's
current COVID-19 or other infectious disease health and safety
requirements, including local requirements. Requirements include
sharing information including your vaccine card in the firm's
vaccine record tool, and may include mask wearing. Requirements may
change in the future with the evolving public health landscape.
JPMorgan Chase will consider accommodation requests as required by
applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team The Chief Technology Office oversees enabling
components inclusive of the top quality engineering and
architecture tools and practices, key program management and
processes as well as the technology workforce strategy required to
make us a leading technology company for our customers, clients and
colleagues around the world.
High Risk Roles (HRR) are sensitive roles within the technology
organization that require high assurance of the integrity of staff
by virtue of 1) sensitive cybersecurity and technology functions
they perform within systems or 2) information they receive
regarding sensitive cybersecurity or technology matters. Users in
these roles are subject to enhanced pre-hire screening which
includes both criminal and credit background checks (as allowed by
law). The enhanced screening will need to be successfully completed
prior to commencing employment or assignment.
Keywords: JPMorgan Chase, San Francisco , User Experience Researcher, Other , San Francisco, California
Click
here to apply!
|