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Service Concierge, Millbrae

Company: Lucid Motors
Location: Millbrae
Posted on: August 7, 2022

Job Description:

At Lucid, we dont just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. nNotice regarding COVID-19 protocolsnnAt Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses).nnVaccination requirements are dependent upon location and position, please refer to the job description for more details.nnIndividuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.nnTo all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes. nLeading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence.nnVehicles that are intuitive, liberating, and designed for the future of mobility.We plan to lead in this new era of luxury electric by returning to the fundamentals of great design where every decision we make is in service of the individual and environment.nnBecause when you are no longer bound by convention, you are free to define your own experience.Come work alongside some of the most accomplished minds in the industry.nnBeyond providing competitive salaries, were providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. nThe Service Concierge position directly interfaces with service center clients as an integral part of the customer experience.nnThis position is responsible for varied duties in the service center such as greeting clients, answering phones, and directing client inquiries. The Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.nnn* The Role:nnn* Provides a world-class customer experience to all Lucid Motors clients, internal and externaln* Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as neededn* Coordinate client appointments as neededn* Effectively handle multiple priorities while maintaining a high level of organization and customer servicen* Handles other administrative duties as neededn* Communicate with the highest level of professionalism with all clientsn* Work closely with other members of the service teamn* Perform valet duties as neededn* Coordinate alternate transportation (loaner/rental vehicles) as needed for clientsnn* Qualifications:nnn* 21+ years of age or older to comply with company driving policyn* Must possess a valid driver licensen* High School Diploma/GED or Relevant work experience n* Demonstrated excellence in customer servicen* A capacity to creatively solve problems and think quickly in a busy, fast-paced environmentn* Attention to detailn* Passion for creating positive client experiencesn* Excellent written and verbal communication skillsn* Knowledge of Microsoft Office, and ability to learn proprietary softwarennn* Advantageous Experience:nnn* Experience in luxury retailn* Knowledge of HV system a plusn* Start-up experience and related fast-paced environmentsnnby Jobble

Keywords: Lucid Motors, San Francisco , Service Concierge, Millbrae, Other , Millbrae, California

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