Service Concierge, Millbrae
Company: Lucid Motors
Location: Millbrae
Posted on: August 7, 2022
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Job Description:
At Lucid, we dont just welcome diversity - we celebrate it!
Lucid Motors is proud to be an equal opportunity workplace. We are
committed to equal employment opportunity regardless of race,
color, national or ethnic origin, age, religion, disability, sexual
orientation, gender, gender identity and expression, marital
status, and any other characteristic protected under applicable
State or Federal laws and regulations. nNotice regarding COVID-19
protocolsnnAt Lucid, we prioritize the health and wellbeing of our
employees, families, and friends above all else. In response to the
novel Coronavirus all new Lucid employees, whose job will be based
in the United States may or may not be required to provide original
documentation confirming status as having received the prescribed
inoculation (doses).nnVaccination requirements are dependent upon
location and position, please refer to the job description for more
details.nnIndividuals in positions requiring vaccinations may seek
a medical and/or religious exemption from this requirement and may
be granted such an accommodation after submitting a formal request
to and the subsequent review and approval thereof by our dedicated
Covid-19 Response team.nnTo all recruitment agencies: Lucid Motors
does not accept agency resumes. Please do not forward resumes to
our careers alias or other Lucid Motors employees. Lucid Motors is
not responsible for any fees related to unsolicited resumes.
nLeading the future in luxury electric and mobilityAt Lucid, we set
out to introduce the most captivating, luxury electric vehicles
that elevate the human experience and transcend the perceived
limitations of space, performance, and intelligence.nnVehicles that
are intuitive, liberating, and designed for the future of
mobility.We plan to lead in this new era of luxury electric by
returning to the fundamentals of great design where every decision
we make is in service of the individual and environment.nnBecause
when you are no longer bound by convention, you are free to define
your own experience.Come work alongside some of the most
accomplished minds in the industry.nnBeyond providing competitive
salaries, were providing a community for innovators who want to
make an immediate and significant impact. If you are driven to
create a better, more sustainable future, then this is the right
place for you. nThe Service Concierge position directly interfaces
with service center clients as an integral part of the customer
experience.nnThis position is responsible for varied duties in the
service center such as greeting clients, answering phones, and
directing client inquiries. The Candidates will be expected to
demonstrate excellence in their respective fields, to possess the
ability to learn quickly and to strive for perfection within a
fast-paced environment.nnn* The Role:nnn* Provides a world-class
customer experience to all Lucid Motors clients, internal and
externaln* Greets incoming service clients, answer and direct phone
calls, answer client questions, and take messages as neededn*
Coordinate client appointments as neededn* Effectively handle
multiple priorities while maintaining a high level of organization
and customer servicen* Handles other administrative duties as
neededn* Communicate with the highest level of professionalism with
all clientsn* Work closely with other members of the service teamn*
Perform valet duties as neededn* Coordinate alternate
transportation (loaner/rental vehicles) as needed for clientsnn*
Qualifications:nnn* 21+ years of age or older to comply with
company driving policyn* Must possess a valid driver licensen* High
School Diploma/GED or Relevant work experience n* Demonstrated
excellence in customer servicen* A capacity to creatively solve
problems and think quickly in a busy, fast-paced environmentn*
Attention to detailn* Passion for creating positive client
experiencesn* Excellent written and verbal communication skillsn*
Knowledge of Microsoft Office, and ability to learn proprietary
softwarennn* Advantageous Experience:nnn* Experience in luxury
retailn* Knowledge of HV system a plusn* Start-up experience and
related fast-paced environmentsnnby Jobble
Keywords: Lucid Motors, San Francisco , Service Concierge, Millbrae, Other , Millbrae, California
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