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UX Research Lead

Company: FORME
Location: San Francisco
Posted on: June 26, 2022

Job Description:

About the Company:FORME is an interactive connected fitness platform, combining hardware and digital subscription content for personalized strength training, yoga, barre, meditation, dance, boxing and more. Our two products are designed to deliver the absolute best in-home workout experience with: - Studio hardware that looks beautiful in the home- World-class trainers delivering the widest variety of workout content in an intimate 1:1 personal training format - Personalized workout plans designed to help members achieve their fitness goalsFORME is well positioned to capitalize on the long-term shifts in the fitness and wellness landscape. Spend on at-home fitness has grown 128% since 2017, while traditional gym spend has only grown 6%, and the total addressable market opportunity is massive. To support this growth, FORME is seeking talented team members across the organization.Job Description:As an outstanding UX Research Lead, you will be responsible for defining and conducting research studies and usability tests that will help define the future of home fitness. As an early member of our growing team, you'll also have the opportunity to shape everything about UX research at FORME, including our team principles, processes, and tools.Note: This is primarily a remote role, but will require you to conduct in-person research sessions at our San Francisco office, once we're all vaccinated.What You Will Be DoingDefining the foundational questions that guide our UX research programCollaborating with design & product to create research plans for each phase of our member journeyCoordinating and assisting with carrying out those research plansSocializing your findings across the company to help ensure a shared understanding of our usersConducting product usability tests across a variety of devices, including the FORME Studio and Studio Lift, our flagship home fitness hardware productsSynthesizing the results of those tests and presenting actionable insights to your product teamHelping to ensure the UX Research team is staffed appropriately by assisting with hiring, onboarding, and mentoring new UXR team membersMust HavesA solid history of applying qualitative and quantitative methodologies to both generative and evaluative researchExperience developing research plans that have delivered insights and actionable recommendations for high-quality interactive consumer productsA strong reputation for partnering with Design, Product, and EngineeringA portfolio that demonstrates outstanding research acumenThe ability to clearly articulate your decision-making process, and the rationale behind your decisionsEnthusiasm for helping others be successful in their fitness journeyExcitement about being the first UXR hire at FORME and desire to help build a robust UXR practice at the companyYour MindsetCurious - You approach every interaction with our users and your teammates as a learning opportunity. You're fascinated by the myriad relationships that people have with fitness and energized by the idea of uncovering ways we can help them be successful in their journey.Pragmatic - Your fundamental measure of success is whether your insights and recommendations help improve our users' experience with our products and services. You reject the idea of "research theatre" and thrive on doing work that will help your team move forward.Trust - You understand that UX research may upend our shared assumptions or uncover issues we need to address. Because of this, you strive to engender trust with everything you do. You know that challenging messages are best delivered and received from a trusted partner. Positive - You bring a sense of joy and positive energy to the workspace. Your teammates enjoy working with you and ask to have you included on their other projects.What We OfferCompetitive compensation packageMedical, vision, dental coverageThe opportunity to make a tangible impactThe opportunity to be a part of a growing company, building from the ground upFORME is committed to building a team that celebrates diversity and inclusion We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If any candidate requires reasonable accommodations during the application process, the individual is encouraged to contact the FORME Talent Team to make the necessary arrangements.

Keywords: FORME, San Francisco , UX Research Lead, Other , San Francisco, California

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