Customer Support Associate, CMS
Company: Organic Ventures
Location: San Francisco
Posted on: May 17, 2022
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Job Description:
Job DescriptionAbout UsOrganic Ventures, Inc. is a well funded,
early-stage startup with offices in San Francisco, Miami, and New
York. This is a fully remote position, but you always have the
option to work in one of our offices!Our mission is to
revolutionize digital media by building a unified platform to allow
content creators and digital media brands to build their businesses
without the burden of being limited by the cost or complexity of
technology. We are building a disruptive SaaS platform with
comprehensive capabilities to run all elements of a digital media
business, such as automated advertising technology, affiliate
management, content creation and distribution, digital campaign
management, membership management e-commerce, and much more—all
enhanced through an open architecture with machine learning and AI
capabilities to enable optimal outcomes for digital media brands.As
a Client Success Specialist on the Organic Support team, you'll
have two main tasks: (1) responses, user training and instruction
for Organic CMS and applications (2) building out training
resources to support the growing knowledge base. We are looking for
an experienced support representative who is passionate about
working directly with clients and continuously looks for ways to
improve the end user customer experience. An ideal candidate has at
least a few years of media experience, having worked on platforms
like Wordpress, Drupal, Shopify, and others. Responsibilities
Keywords: Organic Ventures, San Francisco , Customer Support Associate, CMS, Other , San Francisco, California
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