Payments, Commercial Leader
Company: Intuit, Inc
Location: San Francisco
Posted on: May 16, 2022
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Job Description:
OverviewOverview Cash flow is one of the most significant
challenges facing a small business's survival. In fact, 61% of
small business owners have regular issues related to cash flow,
often stemming from late customer payments, cumbersome tracking of
cash inflows and outflows across multiple spreadsheets and bank
accounts, and slow payment processing by incumbent institutions.
These challenges result in slower business growth and incredible
stress on the owner-operator. Intuit's Small Business and
Self-Employed Group (SBSEG), the home for QuickBooks and Mailchimp,
is committed to creating tools and services that dramatically
increase a small or medium business's ability to manage their cash
flow. Intuit is uniquely positioned to solve this problem, given
the breadth and depth of Money in and Money Out jobs small
businesses turn to Intuit for already. We are innovating rapidly in
this space and looking for an exceptional payments operations
professional to help us deliver the next horizon of product
development on behalf of small businesses. You will report to the
VP, Commercial for the QuickBooks Money portfolio (comprised of
Payments, Lending, Banking, Risk and Money Movement). This role
includes components of strategy, analytics, and operations focused
on optimizing our payments operations end-to-end, enabled by
effective cross-team communications with Product, Data Analytics,
Finance, Partnerships, and Business Development. What you'll bring:
8+ years of business operations experience and direct management
experience in a high-growth environment . Critical thinking and
problem-solving abilities, including using data to quickly
prioritize activities for alignment with business strategy . Deep
experience in global payments across card payments, alternative
payment methods or disbursements . Technical acumen needed to
understand complex payment systems . Effective cross-functional
project management experience and excellent communications skills .
Customer obsessed; identifies what matters most to customers and
accelerates velocity in service to their needs . Financial,
accounting and banking systems knowledge . SQL skills (i.e. ability
to self-serve on data needs for ad hoc analyses) . Undergraduate
degree in a technical, math or science discipline; MBA or advanced
degree preferred (equivalent professional experience will be
considered). How you will leadMillions of QuickBooks customers
count on us to deliver a frictionless payments experience, powered
by a strategic and operational infrastructure that keeps their
costs low and money moving quickly. You will: : Build a new
function to monitor and improve key payments metrics, including
understanding transaction costs and partnering across the Money
Organization to launch initiatives to further improve performance
and reliability . Play a lead role within the company in designing
and implementing a longer term strategy for Global Payments cost
and performance . Partners closely with cross-functional teams to
continuously evaluate payments networks and providers with the goal
of optimizing margins and customer experience . Drive optimization
of existing and new payment processes through workflow automation
and innovative solutions . Partner with a range of cross-functional
teams, to ensure open communications flow and alignment on
priorities . Lead internal projects to expand and adjust our
payment capabilities to support new business lines, market
expansions and changing regulatory requirements in the region .
Ensure financial statement / reporting and payment regulation
compliance . Work closely with operations, product and engineering
teams to ensure continuous improvements to Intuit's best in class
payments systems . Mentor, coach and develop a team of
high-performing analysts .
Keywords: Intuit, Inc, San Francisco , Payments, Commercial Leader, Other , San Francisco, California
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